Christine Connell
July 9, 2026 · Experience July 9, 2026
Professional staff and service
Had a great experience. The repair was done fast and for a fair price. Very happy with the level of service and professionalism here.
17 reviews
- Verified customer
- Verified customer
Christine Crane
May 26, 2026 · Experience May 26, 2026
Very happy with the service
Had my oil changed and some minor work done. Everything was quick and done right. Friendly staff and a very clean facility. Thank you.
- Verified customer
Deb McCall
May 15, 2026 · Experience May 15, 2026
Top level service every visit
They provide a level of service that matches the quality of the car. Always helpful and polite. I'm very satisfied with my experiences here.
- Verified customer
Larry Ashford
May 6, 2026 · Experience May 6, 2026
Amazing experience with Cadillac service
The service team is knowledgeable and helpful. They don't try to upsell you on things you don't need. Very professional, highly recommend.
- Verified customer
Richard Scholl
April 3, 2026 · Experience April 3, 2026
Best Cadillac service in the area
Gary at the service desk is excellent. He explains everything clearly and the car is always washed when I pick it up. Very professional team.
- Verified customer
Samuel Grauer
March 28, 2026 · Experience March 28, 2026
Great service, busy shop
Took my Cadillac in for an oil change. Service was top-notch, but they were running a bit behind schedule. Nice facility, though.
- Verified customer
Andrew Castillo
March 1, 2026 · Experience March 1, 2026
Poor communication and wait time
Left my car for a recall and they didn't even touch it after six hours. When I arrived, nobody could explain why. Extremely disappointing experience.
- Verified customer
Timothy Joley
February 19, 2026 · Experience February 19, 2026
Excellent Cadillac repair services
Fast, efficient, and friendly. I couldn't ask for a better dealer service team. Everything from check-in to pick-up is handled very well.
- Verified customer
Ronald Guerrero
January 4, 2026 · Experience January 4, 2026
Disappointing repair delay
Waited over a week for parts, and then they didn't even have the right ones. It was a very disorganized experience despite the staff being polite.
- Verified customer
Jack Weaver
November 4, 2025 · Experience November 4, 2025
High quality dealer service
They did a great job on my maintenance. It's a bit pricey as expected for a Cadillac dealer, but the work is always done correctly.
- Verified customer
Connie Melendy
August 10, 2025 · Experience August 10, 2025
Reliable dealer for my car
I trust this team completely with my vehicle. They provide detailed updates and always get the job done right. Truly a professional outfit.
- Verified customer
Brian Orlick
August 1, 2025 · Experience August 1, 2025
Superb customer service experience
The team at Fields Cadillac St. Augustine is top notch. Every time I visit, I receive attentive, efficient service. Highly recommended.
- Verified customer
Ryan Caldwell
April 9, 2025 · Experience April 9, 2025
Professional and efficient dealer
Everything was handled perfectly. They had the part in stock and did the repair in just a few hours. I really appreciate the communication.
- Verified customer
Josephq Knick
April 6, 2025 · Experience April 6, 2025
Great service for Cadillac owners
Professional and knowledgeable. They know their cars inside and out. I always feel confident leaving my vehicle in their hands.
- Verified customer
Ed Raus
December 11, 2024 · Experience December 11, 2024
Exceeded my expectations
They were able to diagnose an issue others missed. Great service and the staff really cares about the customer experience. Will return here.
- Verified customer
Daniel Lovett
October 20, 2024 · Experience October 20, 2024
Excellent maintenance and care
They keep my Cadillac running like new. Always on time and very friendly staff. It's worth the drive for this level of service and expertise.
- Verified customer
Sandra Seibel
October 15, 2024 · Experience October 15, 2024
Always great service
I've been coming here for years and they always treat me right. Very honest and reliable. If you have a Cadillac, this is the place to go.