Firkins Dodge

4.0Great · 17 reviews · 17 verifiedClaimed profile

17 reviews

  • Deborah Gannon

    June 16, 2026 · Experience June 16, 2026

    Verified customer

    Seamless truck purchase today

    James made sure everything was ready for our appointment. Great service and a very smooth trade-in valuation process today.

  • Erich Metz

    May 27, 2026 · Experience May 27, 2026

    Verified customer

    Communication is severely lacking here

    Sent my car in for a recall and they forgot to order the parts. Wasted an entire day driving there.

  • Thomas Reyes

    May 22, 2026 · Experience May 22, 2026

    Verified customer

    Great deals on new vehicles

    Was in and out in record time. They had the model I wanted ready to go. Very happy with the purchase.

  • Samuel Grauer

    May 8, 2026 · Experience May 8, 2026

    Verified customer

    Excellent experience with the dealership

    Couldn't be happier with my new vehicle. The team went above and beyond to make the purchase super simple.

  • Ronald Guerrero

    May 6, 2026 · Experience May 6, 2026

    Verified customer

    Finance department needs improvement

    Sales was fine but the finance manager tried to add on a bunch of stuff I didn't want at all.

  • Laura Pittman

    December 5, 2025 · Experience December 5, 2025

    Verified customer

    Top tier service department

    I had a complicated repair and they handled it like champs. Communication was clear throughout the entire wait time.

  • Cindy Munley

    October 5, 2025 · Experience October 5, 2025

    Verified customer

    Excellent customer service from James

    James went above and beyond to help us get our trade-in squared away. A truly positive dealership experience for us.

  • Pamela Thompson

    September 28, 2025 · Experience September 28, 2025

    Verified customer

    Good service, small issue with timing

    My car was ready, but the detailing took an extra hour. Other than that, everything was handled very well.

  • Henry Coates

    August 7, 2025 · Experience August 7, 2025

    Verified customer

    Average dealership experience

    The sales process was fine, but they were super busy and I felt a little ignored during the test drive.

  • Karen Voiles

    July 29, 2025 · Experience July 29, 2025

    Verified customer

    Wait times can be long

    The service is good but expect to hang out for a while. Bring a book because they are always busy.

  • Matthew Cole

    July 12, 2025 · Experience July 12, 2025

    Verified customer

    Helpful staff and easy process

    Really appreciated the transparency from James. He made sure I understood all my financing options before signing anything.

  • Justin Halloran

    March 6, 2025 · Experience March 6, 2025

    Verified customer

    Super happy with my new Ram

    Great service, great truck. Everything was ready when I arrived and the paperwork was handled professionally and quickly.

  • Andrew Castillo

    March 2, 2025 · Experience March 2, 2025

    Verified customer

    Decent service and good truck

    Nice selection of inventory. The sales team was helpful, though the wait for the finance office was a bit long.

  • Christine Crane

    February 19, 2025 · Experience February 19, 2025

    Verified customer

    Total nightmare with service department

    My truck sat for three weeks for a simple part replacement. No one called me back to give updates ever.

  • Chris Shipe

    February 11, 2025 · Experience February 11, 2025

    Verified customer

    Fantastic experience with sales team

    Bought a new Ram here and couldn't be happier. James in sales made the whole process seamless and super quick.

  • Sandra Seibel

    November 13, 2024 · Experience November 13, 2024

    Verified customer

    Solid truck buying experience

    Love my new Dodge. The staff was professional and explained the financing clearly. Would recommend checking them out.

  • Ryan Caldwell

    September 30, 2024 · Experience September 30, 2024

    Verified customer

    Love the atmosphere and team

    Everyone was friendly and helpful. James was fantastic to work with. Would definitely come back here for my next car.