Flow Buick GMC of Greensboro

3.9Great · 15 reviews · 15 verifiedClaimed profile

15 reviews

  • Ed Raus

    August 3, 2026 · Experience August 3, 2026

    Verified customer

    Good service, fair pricing

    Service is solid. They fixed my brakes and the car drives like new again. A bit pricey, but the quality of work is undeniably good. Would recommend.

  • Pamela Thompson

    May 12, 2026 · Experience May 12, 2026

    Verified customer

    Good quality work

    They do great work on my Buick, though it can get expensive. You definitely pay for the expertise, but it's worth it for the peace of mind.

  • Chris Heywang

    May 2, 2026 · Experience May 2, 2026

    Verified customer

    Best Buick dealer in town

    Excellent service and parts availability. I needed a specific part for my SUV and they had it ready the same day. Always professional and helpful.

  • Melissa Smith

    February 1, 2026 · Experience February 1, 2026

    Verified customer

    Five star experience

    Every time I go in for maintenance, the service is perfect. The team knows their vehicles inside and out. Very happy with the level of care provided.

  • Deb McCall

    December 31, 2025 · Experience December 31, 2025

    Verified customer

    Poor communication and lazy staff

    I left my car for two days and no one called me once. When I showed up, it wasn't even touched. I'm taking my business elsewhere.

  • Chuck Burgess

    December 25, 2025 · Experience December 25, 2025

    Verified customer

    Excellent care for my truck

    They fixed an issue with my GMC Sierra quickly. I was worried it would take a week, but they finished in two days. Great communication throughout the process.

  • Edward Pollick

    October 25, 2025 · Experience October 25, 2025

    Verified customer

    Always great service

    My family has bought three vehicles here. The service department is top-tier and always gets the work done right the first time. Love dealing with them.

  • David McCarty

    October 15, 2025 · Experience October 15, 2025

    Verified customer

    Terrible service department experience

    They broke a sensor while working on my engine and tried to blame me for it. I had to argue with the manager to get them to fix their own mistake.

  • The Outlaw Olive

    September 15, 2025 · Experience September 15, 2025

    Verified customer

    Reliable and fast

    I took my car in for a recall and they were done within two hours. They even washed it for me. Really impressed with how they handle customers.

  • Brian Burgee

    September 5, 2025 · Experience September 5, 2025

    Verified customer

    Service was fine, wait was long

    Got an oil change and tire rotation, but it took three hours. Not sure why it takes that long when I had an appointment scheduled.

  • Linda Carter

    June 2, 2025 · Experience June 2, 2025

    Verified customer

    Professional and courteous

    Nice dealership with a very clean service bay. Staff was polite and answered all my questions regarding the repair costs before starting the work.

  • Mindy Thaler

    April 30, 2025 · Experience April 30, 2025

    Verified customer

    Friendly and professional

    I love the staff here. Everyone is so polite, especially the service advisors. They keep me updated on the status of my repairs the entire time.

  • Deborah Gannon

    February 2, 2025 · Experience February 2, 2025

    Verified customer

    Highly recommended

    Professional, knowledgeable, and always on time. If you own a Buick or GMC, this is the only place I would trust in Greensboro to work on it.

  • Jack Weaver

    December 26, 2024 · Experience December 26, 2024

    Verified customer

    Service is okay, sales is pushy

    The service department is fine, but the sales team is constantly pushing for a trade-in every time I bring my Buick in for an oil change. It gets old fast.

  • Benjamin Trask

    November 17, 2024 · Experience November 17, 2024

    Verified customer

    Mixed results recently

    I've been going here for years, but recently the service quality has slipped. It seems like they are rushed and not checking things as carefully as they used to.