Ford Crestview Parts

4.0Great · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Teresa Lombardi

    August 10, 2026 · Experience August 10, 2026

    Verified customer

    Good shop, decent prices

    Quality parts and a nice team. It's my go-to shop whenever I'm doing maintenance work on my Ford. Definitely worth the visit.

  • Jason Ensey

    July 17, 2026 · Experience July 17, 2026

    Verified customer

    Reliable parts, good advice

    I had a minor issue with a part, but they fixed the return process immediately. Happy with how they treat their customers.

  • David Caplan

    June 21, 2026 · Experience June 21, 2026

    Verified customer

    Fast and friendly parts

    Rob helped me find a replacement sensor today. Quick and easy. These folks know their parts and don't waste your time.

  • Matthew Cruz

    March 21, 2026 · Experience March 21, 2026

    Verified customer

    Parts never arrived as promised

    Ordered specific truck parts and they were two weeks late. Then they didn't even notify me. Really poor communication here.

  • Eleanor Apuzzo

    March 17, 2026 · Experience March 17, 2026

    Verified customer

    Absolutely the best parts desk

    Jessica went out of her way to help me find a rare trim piece for my older Ford. Truly excellent customer service.

  • Thomas Morgan

    January 15, 2026 · Experience January 15, 2026

    Verified customer

    Sold me the wrong part

    Had to make two trips because they gave me a part that didn't fit even after I gave them my VIN. Very annoying.

  • Brian Orlick

    December 5, 2025 · Experience December 5, 2025

    Verified customer

    Solid shop for Ford parts

    Good inventory and the team is generally very helpful. If they don't have it, they can usually get it in a couple of days.

  • AmoinTampa

    November 27, 2025 · Experience November 27, 2025

    Verified customer

    Okay but slow shipping

    They are nice people, but if it's not in stock, expect to wait. Shipping times are not as fast as they claim.

  • Jennifer Ortiz

    November 26, 2025 · Experience November 26, 2025

    Verified customer

    Best parts store around

    Jessica is helpful and professional. She makes sure I have everything I need to get the job done right. Won't go anywhere else.

  • Sandra Pope

    September 13, 2025 · Experience September 13, 2025

    Verified customer

    Knowledgeable and helpful team

    Rob helped me identify a weird rattle in my suspension. Turned out to be a simple bracket. They had it in stock too!

  • Deb McCall

    June 15, 2025 · Experience June 15, 2025

    Verified customer

    Reliable parts for older models

    I drive an older truck and they are one of the few places that can still find parts for it. Great service from Rob.

  • Rachel Kirby

    June 7, 2025 · Experience June 7, 2025

    Verified customer

    Professional and fast service

    Stopped in for a battery, and Rob got me set up in under 15 minutes. Great to see such a professional team locally.

  • Daniel Okafor

    April 30, 2025 · Experience April 30, 2025

    Verified customer

    Awesome service as always

    Jessica is a legend at the parts desk. She always double-checks everything to ensure I'm getting the right part for the job.

  • Victoria Williams

    February 14, 2025 · Experience February 14, 2025

    Verified customer

    Decent service, expensive parts

    The parts are high quality, but you definitely pay the dealership premium. Service is good though so it's a trade-off.

  • Louis Monacello

    November 30, 2024 · Experience November 30, 2024

    Verified customer

    Good service for my truck

    Always get my fluids and filters here. They are organized and the staff actually knows the inventory. Nice shop.

  • Ronald Guerrero

    November 23, 2024 · Experience November 23, 2024

    Verified customer

    Good stock, sometimes busy

    They usually have what I need. Sometimes the line gets long but Jessica is super efficient at getting things moving.

  • Christina Boyle

    November 12, 2024 · Experience November 12, 2024

    Verified customer

    Great parts and great team

    Very knowledgeable. Rob explained how to install the part I bought and gave me some great maintenance tips for my truck.

  • Jay Tass

    October 11, 2024 · Experience October 11, 2024

    Verified customer

    Great service at the desk

    Jessica is the best! She always knows exactly which part I need for my F-150. Definitely the go-to place in Crestview.

  • Timothy Joley

    September 8, 2024 · Experience September 8, 2024

    Verified customer

    Good selection, helpful staff

    I like this place. They are always ready to help look up parts. Very knowledgeable about Ford trucks in particular.