Terrible return policy experience
Review of Freeport Auto Parts by Nancy J. Walker · March 18, 2026
1/5
They wouldn't let me return a sensor that was still in the box. Even with my receipt, they were incredibly difficult about it.
More reviews of Freeport Auto Parts
- Verified customer
Daniel Eckert
May 5, 2026 · Experience May 5, 2026
Usually reliable for common parts
They have most filters and fluids ready to go. The staff is usually helpful, just depends on which shift is working at the time.
- Verified customer
Josephq Knick
November 28, 2025 · Experience November 28, 2025
Helpful staff and good stock
Good place for parts. A little busy on the weekends, but they usually get you what you need quickly. Decent pricing too.
- Verified customer
Liz Bobbie
November 1, 2025 · Experience November 1, 2025
Too slow at the counter
I stood in line for twenty minutes while the staff was chatting behind the counter. Finally had to walk out without getting my part.
- Verified customer
Justin Halloran
October 26, 2025 · Experience October 26, 2025
Staff could be more professional
Went in for a battery check and the guy at the counter seemed annoyed that I was even there. Not a great experience.