Linda Carter
August 8, 2026 · Experience August 8, 2026
Good quality parts but wait times
The parts are always OEM and correct, but the front counter can be slow on weekends when it gets busy.
16 reviews
- Verified customer
- Verified customer
Lori Kennedy
March 25, 2026 · Experience March 25, 2026
Bad service experience today
Was ignored at the counter for over 15 minutes while staff chatted. Finally left without getting the part I came for.
- Verified customer
ANN KELLY
March 7, 2026 · Experience March 7, 2026
Always helpful staff
They have helped me fix up my old Lincoln quite a few times now. Always polite and happy to help me find parts.
- Verified customer
Debra Whisanant
February 22, 2026 · Experience February 22, 2026
Best parts department around
Always get the right parts on the first try. They are very detailed and double-check everything before finalizing the order.
- Verified customer
Alice Monroe
January 17, 2026 · Experience January 17, 2026
Helpful staff in parts department
David was great. He spent time looking up the specific part number for my older Lincoln to ensure I got the right fit.
- Verified customer
Peter Vance
December 27, 2025 · Experience December 27, 2025
Excellent Lincoln service
They always have what I need for my Navigator. Very knowledgeable staff and quick turnaround on all special orders.
- Verified customer
Chris Shipe
November 30, 2025 · Experience November 30, 2025
Expert knowledge for my repairs
I had a complicated brake job and they made sure I got every single piece I needed. My car runs perfectly now.
- Verified customer
Diane Oyelaran
November 17, 2025 · Experience November 17, 2025
Perfect parts service
Had a specific sensor that I couldn't find anywhere. They had it in stock and held it for me until I could get there.
- Verified customer
Ronald Guerrero
November 16, 2025 · Experience November 16, 2025
Fantastic parts department
I rely on these guys for all my maintenance parts. They have been consistently helpful and professional every time.
- Verified customer
Nicholas Reed
November 6, 2025 · Experience November 6, 2025
Mixed experience, part was incorrect
The part I ordered ended up being wrong. They swapped it out, but it was an extra trip I didn't need.
- Verified customer
Dave Barry
July 2, 2025 · Experience July 2, 2025
Average, nothing special
The parts were fine but the interaction felt a bit cold. Not bad, just not a particularly welcoming place to go.
- Verified customer
James Miller
June 26, 2025 · Experience June 26, 2025
Professional and fast
Everything was ready when I arrived. They made sure I had all the hardware needed for the install as well. Very helpful.
- Verified customer
John
June 4, 2025 · Experience June 4, 2025
Quick and reliable service
Came in for an oil filter and some clips. They had it ready in minutes and the price was very reasonable for OEM.
- Verified customer
Melissa Smith
May 1, 2025 · Experience May 1, 2025
Part was delayed longer than expected
They said the part would arrive on Tuesday but it didn't get there until Thursday. A bit of a nuisance for my schedule.
- Verified customer
Deborah Gannon
November 22, 2024 · Experience November 22, 2024
Good experience with Lincoln parts
They ordered a replacement trim for my SUV and it arrived within two days. Very easy pickup and professional staff.
- Verified customer
Adam Kessler
October 10, 2024 · Experience October 10, 2024
Decent service, hard to reach
When you get someone on the phone it's great, but it's really hard to get through to the parts department sometimes.