Diane Oyelaran
June 7, 2026 · Experience June 7, 2026
Best Mazda dealer in Tallahassee
So happy with my new Mazda! The entire team made the trade-in simple and the financing rate was lower than my credit union offered.
20 reviews
- Verified customer
- Verified customer
Deborah Salas
May 21, 2026 · Experience May 21, 2026
Fantastic experience with the service team
Took my Mazda in for a recall and they treated me so well. Sarah gave me a loaner car so I didn't miss work.
- Verified customer
Debbie Boyette-Norris
March 14, 2026 · Experience March 14, 2026
They made car buying fun
Marcus is the best salesman I have ever dealt with. No high-pressure tactics, just honest answers and a great price on my Mazda.
- Verified customer
Cheryl Novak
December 27, 2025 · Experience December 27, 2025
Great car buying experience overall
Very happy with the deal I got. Marcus was very patient while I test drove three different cars. A positive experience here.
- Verified customer
Deborah Barnhart
December 17, 2025 · Experience December 17, 2025
Professional staff and nice facility
Nice clean showroom. Marcus was helpful explaining the features of the new models. Minor issue with the car detail not being finished on time.
- Verified customer
Gloria Banks
November 17, 2025 · Experience November 17, 2025
Simply the best around here
The team at Gem Mazda is incredibly knowledgeable. They didn't push extra packages on me and respected my time. Highly recommended.
- Verified customer
Jason Ensey
June 22, 2025 · Experience June 22, 2025
Decent inventory but slow service
The car is great, but the service department seems overwhelmed. Took an hour just to get a spare key programmed.
- Verified customer
Elizabeth Purchase
June 3, 2025 · Experience June 3, 2025
Fine for a quick oil change
Stopped by for a tire rotation. Sarah handled things well, but the waiting room was freezing cold. Probably better to drop off.
- Verified customer
Michael Shutter
May 16, 2025 · Experience May 16, 2025
Happy with my new lease
Everything went as expected. Marcus explained all the lease terms clearly. The car was clean and ready when I arrived.
- Verified customer
Teddy Pospiech
May 6, 2025 · Experience May 6, 2025
Excellent service and quick process
Had a fantastic time buying my new CX-90. Jeff was top tier, answered all my questions, and I was driving off the lot in under two hours.
- Verified customer
Beth Covarrubias
March 19, 2025 · Experience March 19, 2025
Good selection and helpful staff
Found a nice used sedan here. Jeff helped us look at options within our budget. Happy with the purchase, just took a while.
- Verified customer
Pamela Knight
March 14, 2025 · Experience March 14, 2025
So pleased with my new CX-50
Absolutely love the new vehicle. The buying process was fast and they even paired my phone to the car for me before I left.
- Verified customer
Charlie Roessler
February 23, 2025 · Experience February 23, 2025
Car is good but dealer needs help
Nice ride, but the finance department pushed really hard for add-ons I didn't want. Took some effort to say no clearly.
- Verified customer
Jerry Sampson
January 13, 2025 · Experience January 13, 2025
Top notch customer service today
Came in looking for a specific trim level. Not only did they have it, but they gave me an awesome deal on my trade-in too.
- Verified customer
Greg Leathers
December 13, 2024 · Experience December 13, 2024
Solid experience buying my CX-5
Marcus helped me pick out a CX-5. Great inventory and fair trade-in for my old truck, though the financing paperwork took a bit longer than I hoped.
- Verified customer
Samuel Grauer
December 2, 2024 · Experience December 2, 2024
Good service department for maintenance
Took my Mazda3 in for an oil change. Sarah was very professional and kept me updated. Just wish they had more loaner cars available.
- Verified customer
Betty Lindstrom
November 10, 2024 · Experience November 10, 2024
Nice people and great cars
The staff here is genuinely friendly. I felt comfortable asking questions about the hybrid models. Glad I chose this dealership.
- Verified customer
Rick Jones
October 23, 2024 · Experience October 23, 2024
Frustrating communication after sale
Signed the papers, then nobody returned my calls for a week about the title. Really poor follow-through after they took my money.
- Verified customer
Pauline Pfeffer
October 13, 2024 · Experience October 13, 2024
Average dealership experience
It was okay. The salesman was nice enough, but we sat around for three hours waiting to talk to the finance manager about our trade-in.
- Verified customer
Silvia Rodriguez
September 1, 2024 · Experience September 1, 2024
Perfect purchase of my new SUV
Everything about my visit was five-star. From the initial test drive to finalizing the loan, the staff made it completely seamless.