Mixed feelings about dealer

Review of Genesis of Lake Park by Connie Galietti · September 2, 2025

3/5

The sales process was fine, but I have had constant issues trying to schedule my first service appointment. Very frustrating experience.

More reviews of Genesis of Lake Park

  • Daniel Eckert

    July 28, 2026 · Experience July 28, 2026

    Verified customer

    Excellent Genesis dealer

    The team at Lake Park is great. They answered all my questions about the GV80 features and made the financing painless. Happy.

  • Ashley Vaughn

    May 21, 2026 · Experience May 21, 2026

    Verified customer

    Friendly staff

    Everyone was nice and helpful. The showroom is beautiful. Just wish the trade-in offer had been a little closer to market value.

  • John Greska

    February 21, 2026 · Experience February 21, 2026

    Verified customer

    Salesman lied to me

    I was promised certain features that weren't on the final vehicle. By the time I noticed, they basically said too bad.

  • Victor Morales

    February 11, 2026 · Experience February 11, 2026

    Verified customer

    Excellent service department

    Brought my car in for an oil change and tire rotation. Everything was finished on time and the car was washed beautifully.