Service department lacks care
Review of Genesis of Lake Park by Samuel Grauer · December 22, 2025
2/5
My car was returned with greasy fingerprints all over the interior. Extremely disappointed in the quality of work from this place.
More reviews of Genesis of Lake Park
- Verified customer
Daniel Eckert
July 28, 2026 · Experience July 28, 2026
Excellent Genesis dealer
The team at Lake Park is great. They answered all my questions about the GV80 features and made the financing painless. Happy.
- Verified customer
Ashley Vaughn
May 21, 2026 · Experience May 21, 2026
Friendly staff
Everyone was nice and helpful. The showroom is beautiful. Just wish the trade-in offer had been a little closer to market value.
- Verified customer
John Greska
February 21, 2026 · Experience February 21, 2026
Salesman lied to me
I was promised certain features that weren't on the final vehicle. By the time I noticed, they basically said too bad.
- Verified customer
Victor Morales
February 11, 2026 · Experience February 11, 2026
Excellent service department
Brought my car in for an oil change and tire rotation. Everything was finished on time and the car was washed beautifully.