Kathryn Beltran
April 3, 2026 · Experience April 3, 2026
Very bad experience here
I felt ignored from the moment I walked in. They seemed too busy to help a customer. I left and went to another dealer instead. Very rude staff.
13 reviews
- Verified customer
- Verified customer
Anthony Bellantoni
March 24, 2026 · Experience March 24, 2026
Five star customer service
The service department is excellent. I came in for a routine checkup and they were done fast. Always a great experience when I visit this place.
- Verified customer
Josephq Knick
January 6, 2026 · Experience January 6, 2026
Professional service all around
I love the car and the buying experience was excellent. They were very thorough explaining all the tech features. Best dealer in Naples area.
- Verified customer
Marie Dupont
September 14, 2025 · Experience September 14, 2025
Best car dealership here
I am very happy with my G70. The purchase was easy and everyone was polite. It is nice to deal with people who know the product inside and out.
- Verified customer
The Outlaw Olive
March 29, 2025 · Experience March 29, 2025
Great service and sales
I had a wonderful time buying my car here. The staff went above and beyond to make sure I was satisfied. Truly a premium experience in Naples.
- Verified customer
Teresa Lombardi
March 29, 2025 · Experience March 29, 2025
Not great follow up
I had questions after buying the car and my salesman never returned my calls. It's frustrating after spending that much money on a new luxury car.
- Verified customer
Nancy J. Walker
March 13, 2025 · Experience March 13, 2025
Nice dealership and cars
I enjoyed the test drive and the car itself is amazing. The paperwork was a little slow but the customer lounge is very comfortable and clean.
- Verified customer
Melissa Smith
February 28, 2025 · Experience February 28, 2025
Solid luxury dealer
I bought my SUV here and have been coming back for service. They are consistently polite and the work is always finished on schedule. Good team.
- Verified customer
Chris Shipe
February 20, 2025 · Experience February 20, 2025
Good buying experience
The team here is knowledgeable about their cars. They helped me compare trims and never pushed me. Good experience for a busy Saturday morning.
- Verified customer
Heather Munoz
January 2, 2025 · Experience January 2, 2025
Great experience at Genesis
The showroom is beautiful and the staff is top notch. I came in for a new G80 and they made it feel special. Everything was handled perfectly.
- Verified customer
Steven Maguire
December 10, 2024 · Experience December 10, 2024
Outstanding customer care
I had a service appointment that went great. They provided a loaner car which was really convenient. The team keeps me updated on everything.
- Verified customer
Joe Tierno
December 1, 2024 · Experience December 1, 2024
Decent service but busy
I like the brand but service visits take a while here. They are polite but they are definitely overwhelmed. Need to book appointments early.
- Verified customer
Katherine Silva
October 22, 2024 · Experience October 22, 2024
Class act dealership
I was looking for a luxury experience and they delivered. No pressure, just helpful information. My new Genesis is incredible. Very happy buyer.