Lillian Freiler
June 26, 2026 · Experience June 26, 2026
Pricing was not as discussed
I felt misled about the final price after sitting down with the finance manager. It changed significantly from the initial discussion on the floor.
11 reviews
- Verified customer
- Verified customer
Kimberly Tran
March 8, 2026 · Experience March 8, 2026
Excellent service and friendly team
I had a great time working with David. He found me the perfect Civic and explained all the tech features clearly. No pressure at all.
- Verified customer
Matthew Cruz
February 20, 2026 · Experience February 20, 2026
Frustrating communication during my visit
I came in for a quote, but the salesman didn't listen to what I wanted and kept pushing extras. Very disappointed with the high-pressure tactics today.
- Verified customer
Diane Bodiford
December 8, 2025 · Experience December 8, 2025
Great experience with my new CR-V
Buying my CR-V was smooth thanks to Marcus. He was very professional. Only taking one star off because the finance office wait was longer than expected.
- Verified customer
Ed Raus
September 2, 2025 · Experience September 2, 2025
Fantastic service from start to finish
Everything about this dealership is top-notch. From the initial inquiry to driving off the lot, the team was professional and accommodating.
- Verified customer
Rachel Reed
May 30, 2025 · Experience May 30, 2025
Seamless buying process for my Odyssey
Thanks to Greg, getting my new Odyssey was quick and painless. Everything was ready when I arrived, and the financing options were clear.
- Verified customer
Debra Leone
May 24, 2025 · Experience May 24, 2025
Super happy with my new car
Marcus is the best! He answered all my questions about the hybrid trim and made sure I felt comfortable with the monthly payments.
- Verified customer
Ronald Guerrero
March 24, 2025 · Experience March 24, 2025
Good car but long wait
The sales team is knowledgeable, but we spent over four hours here finishing paperwork. The car is great, but they need to speed up the process.
- Verified customer
Josephq Knick
February 4, 2025 · Experience February 4, 2025
Best Honda dealer in Naples
Just traded in my old Accord for a new Pilot. Sarah made the process super easy and gave me a fair price on my trade-in. Highly recommend!
- Verified customer
Louis Monacello
December 21, 2024 · Experience December 21, 2024
Knowledgeable staff and smooth transaction
I worked with Sarah again for my second purchase here. She is always honest and upfront about inventory availability and market pricing.
- Verified customer
Deb McCall
December 8, 2024 · Experience December 8, 2024
Solid team and good selection
A very helpful group at Germain. They had a great selection of SUVs. Just wish the accessories department had my floor mats in stock sooner.