Lack of follow up
Review of Gilbert Family of Companies by Joshua Bennett · August 13, 2026
2/5
I was promised a quote by Tuesday and it took until Friday to get it. Too much effort to get simple answers.
More reviews of Gilbert Family of Companies
- Verified customer
Susan Delgado
July 21, 2026 · Experience July 21, 2026
Absolutely fantastic service
Every interaction I have had with this company has been positive. They are clearly focused on doing a great job.
- Verified customer
Ashley Vaughn
April 14, 2026 · Experience April 14, 2026
Good work but slow communication
The quality of work is great, but getting a follow-up email took way longer than expected. Needs better admin response.
- Verified customer
Clint Reid Sr
March 13, 2026 · Experience March 13, 2026
Solid company, very professional
Really happy with how things turned out. Just a slight delay in the timeline but the results were totally worth it.
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Teresa Lombardi
January 16, 2026 · Experience January 16, 2026
Good experience overall
Professional and courteous office. Took a bit longer than I hoped to finalize, but I'm satisfied with the end result.