Service took way too long

Review of golf cart guy by Donna Fitzgerald · November 20, 2024

2/5

I was promised a three-day turnaround for a simple battery replacement, but it took over a week and they didn't call to update me once.

More reviews of golf cart guy

  • Barbara Farina

    July 28, 2026 · Experience July 28, 2026

    Verified customer

    Top notch customer service today

    Needed a part for my older model and they had it in stock. Saved my weekend golf game! Definitely my go-to shop from now on.

  • Jennifer Ortiz

    July 24, 2026 · Experience July 24, 2026

    Verified customer

    Okay selection but very busy

    The carts are nice but waiting for service was a chore. They seem overwhelmed, though the staff is polite enough when you finally get attention.

  • Steven Gerasimovich

    May 10, 2026 · Experience May 10, 2026

    Verified customer

    Great trade in value here

    They gave me a fair price for my old cart which made upgrading to a new lithium model so much easier. Excellent local business.

  • Teddy Pospiech

    April 10, 2026 · Experience April 10, 2026

    Verified customer

    Terrible customer service experience

    I walked in and stood there for twenty minutes without anyone acknowledging me. Ended up going to a different shop down the road instead.