Very frustrated with follow up

Review of Good Guys Motors by Jay Tass · October 22, 2024

2/5

Car was sold without an extra key, and they still haven't mailed it to me two weeks later. Communication has been terrible since the sale.

More reviews of Good Guys Motors

  • Brian Burgee

    June 9, 2026 · Experience June 9, 2026

    Verified customer

    Nice experience overall

    Staff is very knowledgeable about their inventory. James answered all my technical questions. Would recommend checking them out.

  • Victor Morales

    April 20, 2026 · Experience April 20, 2026

    Verified customer

    Best deal in town

    Spent weeks looking for a truck and found the perfect one here. James worked out a great deal and the process was fast.

  • Renee Duncan

    January 10, 2026 · Experience January 10, 2026

    Verified customer

    Highly recommend Good Guys

    Super friendly team. They gave me a great price on my trade-in and had the paperwork ready to go when I arrived.

  • Jack Weaver

    October 24, 2025 · Experience October 24, 2025

    Verified customer

    Could be more efficient

    The car is great, but the dealership itself is a bit disorganized. Too much shuffling between desks to get the deal done.