Graceville service center LLC

4.0Great · 14 reviews · 14 verifiedClaimed profile

14 reviews

  • Debra Whisanant

    July 1, 2026 · Experience July 1, 2026

    Verified customer

    Fantastic service from Mark

    Mark is the best salesperson I've worked with. No pressure, just honest answers and great service. I love my new ride and the financing was very quick.

  • Angela Lee

    June 27, 2026 · Experience June 27, 2026

    Verified customer

    Misleading information about the car

    They told me the vehicle had a clean history, but I found out later it had a minor accident. I felt like they weren't fully transparent with me.

  • Anita Hermann

    May 25, 2026 · Experience May 25, 2026

    Verified customer

    Professionalism at its best

    Dealing with these folks was a breath of fresh air. They sourced a specific rare model for me and the financing was a total breeze. Truly impressive service.

  • Larry Ashford

    May 10, 2026 · Experience May 10, 2026

    Verified customer

    Easiest trade-in I have done

    Walked in with an old truck and drove out in a newer one in no time. The whole team here is sharp and respectful. Highly recommend these guys.

  • John Knapek

    April 25, 2026 · Experience April 25, 2026

    Verified customer

    Average experience buying a used car

    The car is fine but the detailing job on the interior was sloppy. Sarah tried to make it right, but it was just a bit of a headache overall.

  • Pamela Thompson

    March 30, 2026 · Experience March 30, 2026

    Verified customer

    Decent service but long wait

    The car I purchased is great, but the wait to finalize the paperwork was over three hours. They need to streamline their processing. Sarah was very friendly though.

  • Rachel Kirby

    October 13, 2025 · Experience October 13, 2025

    Verified customer

    Seamless truck buying experience

    Mark helped me find the perfect Ford F-150. The trade-in value for my sedan was fair and the financing was handled so quickly. I was out of there in under two hours.

  • Mindy Thaler

    August 10, 2025 · Experience August 10, 2025

    Verified customer

    Honest brokers who listen

    Steve was fantastic. I told him my budget for a used SUV and he didn't push me toward anything else. Everything went smoothly from start to finish.

  • Denise Cabrera

    June 1, 2025 · Experience June 1, 2025

    Verified customer

    Great local auto broker

    They found exactly what I needed. Steve kept me updated on financing and the whole process was transparent. I'll definitely come back next time.

  • Maria Sanchez

    April 24, 2025 · Experience April 24, 2025

    Verified customer

    Fast financing and helpful staff

    I was worried about my trade-in value, but they gave me a very fair number for my old sedan. David made the whole process easy and low-stress for me.

  • Susan Delgado

    April 23, 2025 · Experience April 23, 2025

    Verified customer

    Good selection and fair prices

    Got a solid deal on a Honda Civic. Everything works perfectly. The office was busy but Josh made sure I was kept in the loop during the financing.

  • Sagoingne

    January 26, 2025 · Experience January 26, 2025

    Verified customer

    Great team at this center

    Found a nice Toyota here. Mark is a stand-up guy who knows his inventory. My only gripe is that the car was a bit dusty when I picked it up.

  • Gary James

    January 3, 2025 · Experience January 3, 2025

    Verified customer

    Solid brokers for your next vehicle

    Got a great deal here. Josh handled everything professionally. The financing took a little longer than expected, but otherwise a very positive experience overall.

  • Brian Orlick

    October 14, 2024 · Experience October 14, 2024

    Verified customer

    Hidden fees ruined the deal

    I was quoted one price and then they added a bunch of surprise dealer fees at closing. Very dishonest tactics. I walked out and won't go back.