Disrespectful staff and bad service

Review of Grand Seiko Boutique by Kris Tyler · August 3, 2025

1/5

I came in ready to spend a lot of money, but the person at the desk ignored me for twenty minutes. Absolutely unacceptable for a luxury brand.

More reviews of Grand Seiko Boutique

  • Connie Galietti

    August 10, 2026 · Experience August 10, 2026

    Verified customer

    Terrible customer service encounter

    I felt completely brushed off because I wasn't dressed up. I've never had such a cold and rude experience at a luxury shop before.

  • Marco Arredondo

    May 27, 2026 · Experience May 27, 2026

    Verified customer

    Quality timepieces, slightly pricey

    Great place for luxury watches. The service is top tier. Just be ready for the high price tags, but you are paying for quality.

  • John Knapek

    March 5, 2026 · Experience March 5, 2026

    Verified customer

    Exceptional luxury watch experience

    The craftsmanship in these timepieces is just incredible. The staff made the buying process feel very special and answered all my questions.

  • Louis Monacello

    November 7, 2025 · Experience November 7, 2025

    Verified customer

    Best boutique in the city

    Always a pleasure to visit. The collection is stunning and the service is always impeccable. They really value their clients here.