Michael Brooks
April 14, 2026 · Experience April 14, 2026
Refused to honor listed price
Drove two hours based on an online price, only to be told it was a mistake and the price was $3k higher.
12 reviews
- Verified customer
- Verified customer
Paul Mendoza
March 29, 2026 · Experience March 29, 2026
Smooth trade-in for my truck
Had a great time at Grandin. Worked with Mike to trade in my old truck and got a fair deal on a new one. No pressure at all.
- Verified customer
Nancy Kowalski
March 29, 2026 · Experience March 29, 2026
Nice SUV and great selection
Found a nice SUV here. Selection was decent and Chris made the process easy enough. Would definitely consider coming back later.
- Verified customer
Emily Hartman
February 1, 2026 · Experience February 1, 2026
Best car buying experience ever
Such a relief to find a dealership that actually listens. No games, no hidden fees, just honest people doing good work.
- Verified customer
John Deyo
October 31, 2025 · Experience October 31, 2025
Average experience, nothing special
The car is fine, but the sales process was pretty average. Just a standard dealership experience. Not bad, just not amazing.
- Verified customer
Sandra Seibel
October 20, 2025 · Experience October 20, 2025
Good car but long wait
Love my new sedan, but the wait to finish paperwork was way too long. Otherwise, the staff was very professional and helpful.
- Verified customer
Deborah Barnhart
October 11, 2025 · Experience October 11, 2025
Easy financing and great support
Worked with Sarah in finance and she was a total pro. Got me into a great car with payments I can actually afford.
- Verified customer
Brian Whitaker
September 11, 2025 · Experience September 11, 2025
Okay service but hard to park
Decent inventory, but the lot is so cramped it was a nightmare just finding a spot to park my current car.
- Verified customer
Eleanor Apuzzo
March 21, 2025 · Experience March 21, 2025
Happy with my new vehicle
The team was helpful and knowledgeable. They had the specific trim I wanted in stock and ready to go.
- Verified customer
Jennifer Ortiz
January 24, 2025 · Experience January 24, 2025
Avoid this dealership at all costs
They sold me a lemon and refused to help with the repairs two weeks later. Truly unethical business practices.
- Verified customer
Rachel Reed
September 21, 2024 · Experience September 21, 2024
Terrible financing and bait tactics
Worst car buying experience ever. I was promised one interest rate and when I sat down with finance, they hiked it up by 4%. Total bait and switch.
- Verified customer
Aliah
August 31, 2024 · Experience August 31, 2024
Excellent service and friendly folks
Grandin is the best dealer in Florida. Everyone I met was super nice and they didn't push extra packages I didn't want.