Disappointed by service department
Review of Greenway Kia West by Andrew Castillo · October 23, 2025
2/5
Came in for an oil change and waited two hours. They also didn't rotate my tires as requested. Need better organization.
More reviews of Greenway Kia West
- Verified customer
Aaron
July 10, 2026 · Experience July 10, 2026
Fantastic experience all around
Sarah was helpful, informative, and friendly. Best experience I've had at a Kia dealer in a long time.
- Verified customer
Adam Kessler
July 10, 2026 · Experience July 10, 2026
Professional and efficient sales
Bought a new car today and it was a smooth process. Sarah answered all my questions clearly and the trade-in offer was fair.
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Sally Brown
June 6, 2026 · Experience June 6, 2026
Best Kia buying experience ever
Sarah in sales was amazing. She helped me trade in my old sedan and get into a new SUV without any stress. Highly recommended.
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Victoria Williams
May 1, 2026 · Experience May 1, 2026
Okay but could be better
The car is perfect, but the salesperson didn't explain the infotainment system well before I drove off the lot. A bit disappointing.