Guaranteed Auto Finance, Inc.

4.2Great · 17 reviews · 17 verifiedClaimed profile

17 reviews

  • Chris Heywang

    June 25, 2026 · Experience June 25, 2026

    Verified customer

    Mixed results on timing

    The staff is knowledgeable, but their response time varies a lot. Sometimes they answer quickly, other times I'm left waiting for days.

  • Debra Leone

    June 11, 2026 · Experience June 11, 2026

    Verified customer

    Helpful and efficient service

    I had a great experience with these folks. They were patient while I looked over my documents and answered every question I had in detail.

  • Auriana Stevens

    June 9, 2026 · Experience June 9, 2026

    Verified customer

    Average office, okay service

    They were fine but nothing to write home about. The process took longer than promised, though the staff were polite enough.

  • Daniel Sherron

    March 18, 2026 · Experience March 18, 2026

    Verified customer

    Professionalism that really shines

    I had a great time working with the team here. They made the whole process easy to understand and provided excellent support throughout.

  • Jose Figueroa

    February 14, 2026 · Experience February 14, 2026

    Verified customer

    Decent service, bit of wait

    The staff is polite, but you do have to be patient. It feels like they are always short-staffed which makes everything drag on a bit.

  • Kenneth Blake

    February 2, 2026 · Experience February 2, 2026

    Verified customer

    Very happy with my rate

    They managed to find me a better rate than my bank. I'm very happy with how simple they made everything look. Highly recommend.

  • Eric Peterson

    January 12, 2026 · Experience January 12, 2026

    Verified customer

    Extremely satisfied with everything

    Every time I have had to deal with them, the staff has been helpful. Professional, fast, and very honest. A reliable place to do business.

  • Nancy Kowalski

    December 16, 2025 · Experience December 16, 2025

    Verified customer

    Easy financing and helpful staff

    They made what is usually a confusing process seem very simple. I felt well-informed about every decision. A great experience overall.

  • Suzanne

    November 17, 2025 · Experience November 17, 2025

    Verified customer

    Helpful staff but busy office

    The team at the front desk was very helpful with my financing paperwork. It was quite busy and noisy, but they handled everything professionally.

  • Jeff Harness

    September 22, 2025 · Experience September 22, 2025

    Verified customer

    Quick and easy financing

    Everything was processed quickly and clearly. I appreciated the straight talk about terms and rates. Definitely recommend this team for your needs.

  • Michael Hickey

    September 17, 2025 · Experience September 17, 2025

    Verified customer

    Top notch support

    They really went above and beyond for me. I needed some help with a late payment and they were very understanding and reasonable.

  • Clint Reid Sr

    September 14, 2025 · Experience September 14, 2025

    Verified customer

    Best office for auto finance

    They are quick, organized, and always treat you with respect. I have worked with them before and they never disappoint. Reliable team.

  • Nicole Baptiste

    August 2, 2025 · Experience August 2, 2025

    Verified customer

    Clear and concise process

    Loved how they handled my request. Everything was ready upon arrival and they explained the whole process clearly. No hidden surprises.

  • Frank Delaney

    June 7, 2025 · Experience June 7, 2025

    Verified customer

    Communication is poor here

    It's like pulling teeth to get someone to answer a basic question about my loan. Really disappointed with the support provided.

  • Eleanor Apuzzo

    April 5, 2025 · Experience April 5, 2025

    Verified customer

    Absolute headache of a process

    They lost my paperwork twice and I had to spend so much extra time correcting things. Very disorganized and unhelpful staff.

  • Keri Fox

    March 8, 2025 · Experience March 8, 2025

    Verified customer

    Solid team and service

    Glad I used this office. They really care about making the customer feel taken care of throughout the financing term. Very satisfied.

  • Precision Auto Storage

    September 15, 2024 · Experience September 15, 2024

    Verified customer

    Professional and transparent

    The staff really knows how to break down complex terms into simple language. It made the entire financing ordeal very straightforward and easy.