Teddy Pospiech
August 9, 2026 · Experience August 9, 2026
Mixed experience with repairs
Got a pedal repaired, but it took longer than they quoted me. Quality of the work was solid, just be prepared for the wait.
19 reviews
- Verified customer
- Verified customer
Amanda Rojas
July 31, 2026 · Experience July 31, 2026
Helpful team in Brooklyn
Needed a last minute replacement part for a gig. They had it in stock and held it for me until I could get there.
- Verified customer
Sagoingne
July 22, 2026 · Experience July 22, 2026
Amazing customer support
They helped me with a warranty claim on an amp and made the process so easy. Really value their commitment to the customer.
- Verified customer
Carol Ivanov
May 7, 2026 · Experience May 7, 2026
Great local music spot
Love coming here for new gear. They have everything you could possibly need and the staff are always ready to help.
- Verified customer
Rachel Kirby
April 23, 2026 · Experience April 23, 2026
Great vibe and gear
Had such a fun time browsing today. Picked up a ukulele and the salesman was super cool about showing me some chords.
- Verified customer
Eric Peterson
March 26, 2026 · Experience March 26, 2026
Helpful staff and great selection
Found exactly what I needed for my home studio. The staff really know their way around gear. Definitely coming back soon.
- Verified customer
Shawn Barrett
February 24, 2026 · Experience February 24, 2026
Top notch pro audio gear
Purchased a new interface and headphones here. The team helped me compare a few models to make sure I got the best value for my setup.
- Verified customer
Chris Heywang
February 6, 2026 · Experience February 6, 2026
Best music store in Brooklyn
Always love stopping by this spot. The staff actually play music and give honest advice instead of just trying to push products on you. Great inventory.
- Verified customer
Lisa Marchetti
February 3, 2026 · Experience February 3, 2026
Terrible customer service encounter
Came in for an exchange and was treated like a burden. The associate was rude and acted like my question was an inconvenience.
- Verified customer
Betty Lindstrom
January 3, 2026 · Experience January 3, 2026
Okay selection for beginners
Found it hard to get help for a basic beginner question. Store was too noisy to really hear advice clearly.
- Verified customer
Marco Arredondo
December 1, 2025 · Experience December 1, 2025
Good store, long wait times
The selection is huge, but it took forever to find someone to help me in the pro audio section. Once I got help, they knew their stuff though.
- Verified customer
Aaron Whitehead
November 30, 2025 · Experience November 30, 2025
Guitar center never disappoints
Consistent service and gear availability. Picked up some new pedals and cables. Always a solid experience here.
- Verified customer
Kevin Robinson
August 15, 2025 · Experience August 15, 2025
Great shop but busy
The place is always packed, which is good for them but means you have to be patient. Staff are super helpful when you catch them.
- Verified customer
Debra Whisanant
July 15, 2025 · Experience July 15, 2025
Expert guitar setup service
Brought my acoustic in for a setup and it feels like a completely new instrument now. The techs here are true professionals. Very happy.
- Verified customer
Timothy Joley
June 10, 2025 · Experience June 10, 2025
Excellent service and advice
Really appreciated the honest opinions on guitar amps. Saved me from buying something that wouldn't work for my home setup.
- Verified customer
Brian Orlick
December 14, 2024 · Experience December 14, 2024
Found my perfect guitar
Spent an hour trying out different acoustics and never felt rushed. The staff was happy to let me play whatever I wanted. Great experience.
- Verified customer
Diane Oyelaran
December 3, 2024 · Experience December 3, 2024
Amazing selection of gear
I came in looking for a new Fender strat and the sales rep Kevin was super knowledgeable. Helped me find the right amp to pair it with. Great Brooklyn location.
- Verified customer
George Petrov
November 14, 2024 · Experience November 14, 2024
Friendly and knowledgeable crew
Really happy with the service today. Picked up a new keyboard and got a great deal. Will be recommending this spot.
- Verified customer
Christina Boyle
October 27, 2024 · Experience October 27, 2024
Perfect shopping experience
Needed some new cables and strings. Was in and out in ten minutes. Friendly service at the checkout counter. My go-to music shop.