Terrible customer service after sale

Review of Gus Toy Box, LLC by Michelle Duarte · August 3, 2026

1/5

Mark ignored all my calls after I bought the boat. The engine had issues within a month and they won't help.

More reviews of Gus Toy Box, LLC

  • Nathan Ruiz

    March 29, 2026 · Experience March 29, 2026

    Verified customer

    Good dealer, solid boats

    Debra was friendly and helped me with the paperwork. The boat runs great so far. I am happy with the deal.

  • Matthew Cole

    February 16, 2026 · Experience February 16, 2026

    Verified customer

    Professional boat sales

    Nathan helped me narrow down the choices. Really good inventory and a nice shop. Just need to improve communication.

  • Jimmy Turner

    December 17, 2025 · Experience December 17, 2025

    Verified customer

    Friendly, expert staff

    Elizabeth was incredibly knowledgeable about parts. She found a hard-to-get motor component for me in no time. Great shop.

  • Elizabeth Purchase

    August 27, 2025 · Experience August 27, 2025

    Verified customer

    Great boat shop overall

    Jack was very helpful. Only minor delay in getting my registration paperwork, but the boat itself is top quality.