Great car but service scheduling is tough
Review of Headquarter Genesis by Rachel Kirby · October 18, 2024
4/5
I love my Genesis but it's hard to get a service appointment when you actually need one. They need more open slots in their calendar.
More reviews of Headquarter Genesis
- Verified customer
Alexander Reyna
May 28, 2026 · Experience May 28, 2026
Top notch dealership service
I came in for my first service and they provided a loaner car so I wouldn't have to wait. Communication was excellent the whole time.
- Verified customer
Brenda Vasquez
April 29, 2026 · Experience April 29, 2026
Genesis is amazing and so is service
I just leased a new GV80 and the process was so quick. The staff here is really high class compared to other luxury dealers I've been to.
- Verified customer
Janet Ocampo
April 6, 2026 · Experience April 6, 2026
Great service but pricey parts
My car is great but man, the OEM parts and service costs are definitely on the high end. Just keep that in mind when buying.
- Verified customer
Clint Reid Sr
April 1, 2026 · Experience April 1, 2026
Fantastic customer service
I had a minor issue with the infotainment system and they fixed it instantly while I waited. Really happy with how they treat owners.