Battery replacement took way too long

Review of Heartland Jewelers by Chris Heywang · January 21, 2025

2/5

Dropped off a watch for a battery swap. They said 20 minutes, ended up being two days. Poor communication regarding the delay.

More reviews of Heartland Jewelers

  • Christina Boyle

    July 13, 2026 · Experience July 13, 2026

    Verified customer

    Very nice quality and staff

    Happy with the repair work on my chain. The only downside is the limited parking right in front of the store.

  • CHARLES BUTLER

    June 9, 2026 · Experience June 9, 2026

    Verified customer

    Great shop for watches

    They have a solid selection of timepieces. Friendly service and they don't rush you when you're looking around at the display.

  • Maria Sanchez

    January 21, 2026 · Experience January 21, 2026

    Verified customer

    Top notch jewelry shop

    Highly recommend for any repairs or custom pieces. They are honest, fair priced, and very skilled at what they do.

  • Lillian Freiler

    December 23, 2025 · Experience December 23, 2025

    Verified customer

    Best local jewelry shop around

    The staff are so friendly and helpful. Helped me pick out a necklace for an anniversary and the price was great.