Poor communication about orders
Review of Heartland Pharmacy by Karen Voiles · December 11, 2024
2/5
They never called to tell me my medication was out of stock. I drove all the way out there for nothing. Needs better management.
More reviews of Heartland Pharmacy
- Verified customer
Linda Carter
June 10, 2026 · Experience June 10, 2026
Super helpful with insurance issues
I had a major issue with my insurance coverage and Sarah stayed on the phone for 20 minutes to get it cleared up. Excellent service.
- Verified customer
Timothy Joley
March 31, 2026 · Experience March 31, 2026
Reliable service but sometimes busy
The staff here is very friendly and usually gets my prescriptions ready quickly. Sarah is always helpful when I have insurance questions. Just wish the drive-thru line wasn't so long at 5pm.
- Verified customer
Pamela Thompson
March 18, 2026 · Experience March 18, 2026
Friendly faces and quick refills
I wouldn't go anywhere else in Sebring. David and the team are true professionals who care about their patients' health.
- Verified customer
Deborah Gannon
March 10, 2026 · Experience March 10, 2026
Average service lately
The service is hit or miss. Sometimes it's great, but other times the wait is ridiculous. They need more staff behind the counter.