Long wait times and errors

Review of Heartland Pharmacy by Jason Ensey · April 18, 2025

2/5

I dropped off my script for my son and was told an hour. Came back two hours later and they hadn't even started it. Then they messed up the dosage. Very frustrating experience.

More reviews of Heartland Pharmacy

  • Linda Carter

    June 10, 2026 · Experience June 10, 2026

    Verified customer

    Super helpful with insurance issues

    I had a major issue with my insurance coverage and Sarah stayed on the phone for 20 minutes to get it cleared up. Excellent service.

  • Timothy Joley

    March 31, 2026 · Experience March 31, 2026

    Verified customer

    Reliable service but sometimes busy

    The staff here is very friendly and usually gets my prescriptions ready quickly. Sarah is always helpful when I have insurance questions. Just wish the drive-thru line wasn't so long at 5pm.

  • Pamela Thompson

    March 18, 2026 · Experience March 18, 2026

    Verified customer

    Friendly faces and quick refills

    I wouldn't go anywhere else in Sebring. David and the team are true professionals who care about their patients' health.

  • Deborah Gannon

    March 10, 2026 · Experience March 10, 2026

    Verified customer

    Average service lately

    The service is hit or miss. Sometimes it's great, but other times the wait is ridiculous. They need more staff behind the counter.