Kevin Doyle
August 12, 2026 · Experience August 12, 2026
Waited four hours for oil change
Even with an appointment, I sat in the lobby for four hours. Nobody kept me updated. Very frustrated by the lack of respect.
20 reviews
- Verified customer
- Verified customer
Jason Mercer
July 27, 2026 · Experience July 27, 2026
Professional and helpful
Loved the experience working with the sales staff. They were knowledgeable and helped me pick the right trim for my needs.
- Verified customer
William Pouch
June 8, 2026 · Experience June 8, 2026
Excellent service and parts
Needed a specific trim piece and the parts counter had it in stock ready for me. Really impressed with their inventory.
- Verified customer
David Coleman
May 29, 2026 · Experience May 29, 2026
Great team at Hendrick
Always get my service done here. They are honest about what needs to be done and never push for extra things.
- Verified customer
Corey Engel
May 12, 2026 · Experience May 12, 2026
Really happy with my purchase
Got a great deal on a used Pilot. The financing team was really helpful and they didn't try to hide any costs.
- Verified customer
Chris Shipe
May 5, 2026 · Experience May 5, 2026
Disorganized service desk
They couldn't find my appointment record and it caused a huge delay. They need to get their front desk organized.
- Verified customer
Zachary Pruitt
April 23, 2026 · Experience April 23, 2026
Pushy sales tactics
The sales team tried to force me into an extended warranty I didn't want. It really soured the whole car buying experience.
- Verified customer
Nathan Ruiz
March 1, 2026 · Experience March 1, 2026
Quick and easy service
Dropped off my car for routine maintenance and it was ready right on time. They are always very efficient.
- Verified customer
Teddy Pospiech
October 10, 2025 · Experience October 10, 2025
Excellent customer support
The staff here is genuinely friendly. They fixed an issue with my tires quickly and even washed the car for me.
- Verified customer
Jay Tass
August 27, 2025 · Experience August 27, 2025
Smooth car buying experience
Everything about buying my new car here was top notch. The staff is great and they don't play those typical dealer games.
- Verified customer
Laura Pittman
June 6, 2025 · Experience June 6, 2025
Average service experience
The work was fine, but the communication could be better. I had to call twice just to check if my car was ready.
- Verified customer
Anita Hermann
May 6, 2025 · Experience May 6, 2025
Love my new CR-V
Had a great experience buying my CR-V. Mark was so helpful with the financing, and I got a great trade-in value for my old sedan.
- Verified customer
Robert Dorr
January 3, 2025 · Experience January 3, 2025
Efficient and professional
They had my part in stock and fixed my issue the same day. Very happy with the level of service I received here.
- Verified customer
Eric Donovan
December 18, 2024 · Experience December 18, 2024
They stand by their cars
I have purchased two cars here and the service has been consistent. They really care about making the customer happy.
- Verified customer
Frank Delaney
November 24, 2024 · Experience November 24, 2024
Best Honda dealer in the area
From start to finish, the team at Hendrick Honda was great. They answered every question I had about the new technology.
- Verified customer
Mr Disney
November 15, 2024 · Experience November 15, 2024
Smooth car buying process
Worked with Sarah and she made everything so easy. I was in and out with my new Accord in under two hours. Great team.
- Verified customer
Joshua Bennett
October 4, 2024 · Experience October 4, 2024
Fantastic service department
I always bring my Civic here. The mechanics are top notch and they never try to suggest unnecessary repairs. Very trustworthy.
- Verified customer
John Greska
September 30, 2024 · Experience September 30, 2024
Best place for Honda service
They always treat me well and the work is done right the first time. I trust them with my vehicle completely.
- Verified customer
Charles Dunn
September 27, 2024 · Experience September 27, 2024
Very reliable shop
Solid service and good people. Just wish they had a bit more shuttle availability during the busy afternoons.
- Verified customer
Adam Kessler
September 8, 2024 · Experience September 8, 2024
Good quality but slightly pricey
The service is excellent and they are very thorough, but you definitely pay a premium for dealership labor rates.