Broken equipment

Review of Herc Rentals by Melissa Kane · May 18, 2026

1/5

Rented a machine that didn't work. When I called, they acted like it was my fault. Horrible experience and waste of my money.

More reviews of Herc Rentals

  • Linda Carter

    June 24, 2026 · Experience June 24, 2026

    Verified customer

    Solid rental spot

    Everything went smoothly from reservation to return. Good communication regarding the rental period and final charges. Will definitely come back.

  • Sally Brown

    April 15, 2026 · Experience April 15, 2026

    Verified customer

    Top tier equipment

    The tools here are always in great shape. I don't worry about things breaking down in the middle of a job when I rent from them.

  • Kyle R. Matthews

    March 27, 2026 · Experience March 27, 2026

    Verified customer

    Average service

    Equipment worked fine but it took forever to get the paperwork done. They need more staff at the front desk to speed things up.

  • Justin Halloran

    February 14, 2026 · Experience February 14, 2026

    Verified customer

    Good gear

    Rented a walk-behind saw. It worked well and the price was right. Drop off was quick and easy, which I really appreciated.