INFINITI of Englewood

3.9Great · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Elizabeth Purchase

    August 8, 2026 · Experience August 8, 2026

    Verified customer

    The standard for luxury dealers

    You can tell the staff is well-trained. They are efficient and polite, making it easy to recommend this location.

  • Chris Heywang

    July 19, 2026 · Experience July 19, 2026

    Verified customer

    Perfect purchase experience today

    Everything was smooth and easy. They explained every detail and made sure I was fully comfortable before finalizing everything.

  • Barbara Farina

    April 13, 2026 · Experience April 13, 2026

    Verified customer

    Professionalism defines this dealership

    I always have a great experience when I come in for maintenance. Fast, clean, and professional. It’s worth the drive.

  • Daniel Eckert

    April 6, 2026 · Experience April 6, 2026

    Verified customer

    Professionalism at its best

    They handle everything with such grace and efficiency. Every time I visit, I feel like a priority. Best dealership around.

  • Megan Cortes

    March 1, 2026 · Experience March 1, 2026

    Verified customer

    Avoid their finance department

    The finance manager was extremely condescending and tried to slip in hidden fees at the end. I almost walked away right there.

  • Susan Delgado

    January 18, 2026 · Experience January 18, 2026

    Verified customer

    Great car, minor service delay

    Love the vehicle! Only complaint is that my appointment was delayed by about 45 minutes, but the service desk was very apologetic.

  • Donna Fitzgerald

    December 11, 2025 · Experience December 11, 2025

    Verified customer

    Professionalism at its peak

    From the sales floor to the service desk, everyone was wonderful. My new Infiniti is everything I hoped it would be.

  • Amanda Rojas

    October 31, 2025 · Experience October 31, 2025

    Verified customer

    Disappointing service follow up

    They promised to call me when a specific part arrived but they never did. I had to call them after two weeks of waiting.

  • Nancy J. Walker

    September 23, 2025 · Experience September 23, 2025

    Verified customer

    Worst car buying experience

    They lied about the vehicle features, and when I asked about it, they just told me it was my problem. Never coming back.

  • Michael Shutter

    September 12, 2025 · Experience September 12, 2025

    Verified customer

    Wonderful experience with my lease

    Easy process, fair trade-in value, and very professional staff. They really focus on making the customer feel valued here.

  • Robert Bujeiro

    August 20, 2025 · Experience August 20, 2025

    Verified customer

    Nice dealership with good cars

    Sales team is great, but the coffee machine was broken, which was a bummer during my long wait for paperwork. Great car, though.

  • Jered Hess

    August 14, 2025 · Experience August 14, 2025

    Verified customer

    Good service, fair pricing

    The service department is well-run. They fixed my engine rattle, but it took a little longer than expected to get the parts in.

  • Marie Dupont

    June 7, 2025 · Experience June 7, 2025

    Verified customer

    Terrible service department experience

    They misdiagnosed my car three times in a row. It feels like they just want to charge for labor without actually fixing the problem.

  • Sagoingne

    May 12, 2025 · Experience May 12, 2025

    Verified customer

    Excellent service department and staff

    They treat you like royalty here. My car was returned to me cleaner than I left it and the issue was fully resolved.

  • Debra Leone

    April 26, 2025 · Experience April 26, 2025

    Verified customer

    Love my new Infiniti

    The sales team was amazing. They spent time going over every feature so I knew exactly how to use my new car.

  • Greg Leathers

    April 4, 2025 · Experience April 4, 2025

    Verified customer

    Exceptional customer service all around

    The team here is top tier. They kept me updated, provided a loaner, and the car looks better than when I bought it.

  • SERVICE

    December 20, 2024 · Experience December 20, 2024

    Verified customer

    Outstanding attention to detail

    They performed a full diagnostic and found a minor issue before it became a major one. I really appreciate the expert work.

  • Beth Covarrubias

    August 29, 2024 · Experience August 29, 2024

    Verified customer

    Good quality cars and service

    I’ve been coming here for years. They are always professional and thorough with my maintenance. Highly recommend the service team.