INFINITI of Melbourne

4.4Great · 20 reviews · 20 verifiedClaimed profile

20 reviews

  • Josephq Knick

    August 15, 2026 · Experience August 15, 2026

    Verified customer

    Smooth luxury car purchase

    Purchased a new Q50 here and the process was seamless. David made sure the financing was fast and I was out the door in an hour.

  • Jacob Moore

    July 4, 2026 · Experience July 4, 2026

    Verified customer

    Amazing Infiniti sales experience

    Super happy with my purchase. The staff was attentive and didn't play any games. Loved the test drive experience with my salesman.

  • Aaron Whitehead

    March 10, 2026 · Experience March 10, 2026

    Verified customer

    Easy transaction and professional

    Had a trade-in and they gave me a very fair value. The team worked quickly to get me the keys to my new vehicle.

  • Kris Tyler

    February 12, 2026 · Experience February 12, 2026

    Verified customer

    Fantastic experience all around

    Everything was perfect during my visit. They had the part in stock and finished the service earlier than they quoted me.

  • Aliah

    January 4, 2026 · Experience January 4, 2026

    Verified customer

    Decent service but long waits

    The staff is friendly but the wait time for a simple oil change is always over two hours. They need more techs.

  • Laura Pittman

    December 27, 2025 · Experience December 27, 2025

    Verified customer

    Love my new ride

    The buying process was quick and easy. I love the new car and felt like I got a really solid trade-in value.

  • Steven Alvarez

    December 26, 2025 · Experience December 26, 2025

    Verified customer

    Great team at Infiniti of Melbourne

    The whole team makes the car buying experience stress free. From the test drive to signing, everything was very efficient.

  • Michael Hickey

    December 21, 2025 · Experience December 21, 2025

    Verified customer

    Smooth sales and financing

    Got a great deal on a pre-owned sedan. The finance team explained every document clearly and I felt no pressure at all.

  • Teresa Lombardi

    November 24, 2025 · Experience November 24, 2025

    Verified customer

    Mixed feelings on the purchase

    Love my new car but the sales process took forever. We were at the dealer for nearly five hours even with a trade-in.

  • Figueroa-Robbins

    October 3, 2025 · Experience October 3, 2025

    Verified customer

    Professional and honest dealership

    The sales process was straightforward. No hidden fees or unexpected charges. I felt respected throughout the entire negotiation.

  • Nancy Kowalski

    June 3, 2025 · Experience June 3, 2025

    Verified customer

    Incredible service and staff

    My service advisor went above and beyond for my QX60. Everything was explained clearly and the loaner car was spotless. Exceptional.

  • Ronald Guerrero

    May 19, 2025 · Experience May 19, 2025

    Verified customer

    Excellent service for my SUV

    The technicians really know their way around these cars. Always leave satisfied with the work performed on my vehicle.

  • Jered Hess

    May 18, 2025 · Experience May 18, 2025

    Verified customer

    Average service experience

    Service was fine but the car wasn't washed when I got it back. Small detail, but expected at a luxury brand.

  • Nathan Ruiz

    March 11, 2025 · Experience March 11, 2025

    Verified customer

    High quality vehicles and service

    I really enjoy coming here for service. They are organized and the waiting room is always comfortable. The staff treats me like family.

  • Gloria Schiavone

    February 13, 2025 · Experience February 13, 2025

    Verified customer

    Avoid the finance department here

    Total bait and switch on the interest rate. I had a pre-approval but they pushed me to use their lender and then increased the monthly payment.

  • Clint Reid Sr

    February 10, 2025 · Experience February 10, 2025

    Verified customer

    Best dealership in Melbourne

    Bought my second car from this location. Always a great experience with the trade-in process and the sales team is very knowledgeable.

  • Renee Duncan

    January 28, 2025 · Experience January 28, 2025

    Verified customer

    Top tier customer care

    My service advisor kept me updated every step of the way. It is so refreshing to deal with such professional people.

  • Connie Galietti

    December 4, 2024 · Experience December 4, 2024

    Verified customer

    Super helpful staff here

    Everyone I interacted with was friendly. The sales manager went out of his way to find me the exact model I wanted.

  • Katherine Silva

    November 20, 2024 · Experience November 20, 2024

    Verified customer

    Okay service but expensive

    The quality of work is great, but the labor rates are getting really steep compared to other shops in town.

  • Mark Kijas

    November 5, 2024 · Experience November 5, 2024

    Verified customer

    Best car buying experience

    The team made everything very easy. The trade-in was handled professionally and the financing didn't take all day.