Lost my keys for an hour
Review of INFINITI of Sarasota by Deborah Salas · January 31, 2026
2/5
Service desk was chaotic. Spent an hour waiting for them to find my keys after a simple tire rotation. Very unprofessional.
More reviews of INFINITI of Sarasota
- Verified customer
Steven Gerasimovich
October 7, 2025 · Experience October 7, 2025
Amazing luxury vehicle support
The team here knows the tech inside these cars. They fixed a complex sensor issue that another shop couldn't figure out.
- Verified customer
Sagoingne
September 4, 2025 · Experience September 4, 2025
Avoid service department
My car sat for two days without them even looking at it. Communication is nonexistent. Very poor management here.
- Verified customer
Donna Fitzgerald
June 7, 2025 · Experience June 7, 2025
Professionalism at its best
Everything from the valet to the final check-out was perfect. They really respect your time at this location.
- Verified customer
Thomas Morgan
May 14, 2025 · Experience May 14, 2025
High standards and quality work
They always perform thorough multi-point inspections. I appreciate the peace of mind knowing my car is safe and well-maintained.