Lack of communication regarding parts
Review of Jaguar Jacksonville by Tim Edwards · February 20, 2026
1/5
My car was there for three weeks waiting on a single part. Nobody called me with updates until I finally demanded to speak with a manager.
More reviews of Jaguar Jacksonville
- Verified customer
Peter Vance
April 4, 2026 · Experience April 4, 2026
Professional staff and nice facility
Marcus helped me compare a few different models. The inventory is impressive and the financing department was very transparent about all the numbers.
- Verified customer
Sally Brown
September 24, 2025 · Experience September 24, 2025
Top notch customer service today
Brought in my XF for a checkup. Julian was super thorough and kept me updated. The car was washed and ready by noon.
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Dave Richard
September 6, 2025 · Experience September 6, 2025
Exceeded my expectations for sure
I had a great time buying my car here. They were honest about the trade-in value and gave me a fair deal on my new Jaguar. Great team.
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Shelley Ross
August 26, 2025 · Experience August 26, 2025
Incredible experience with my new F-Pace
Bought a new F-Pace and the process was smooth. Marcus made sure everything was set up perfectly. Definitely coming back for service.