Jaguar Ocala

3.8Great · 15 reviews · 15 verifiedClaimed profile

15 reviews

  • Eleanor Apuzzo

    July 15, 2026 · Experience July 15, 2026

    Verified customer

    Seamless buying experience with Mike

    Mike helped us into a new model today. No pressure, no games, just a great experience from start to finish. Highly recommend this team.

  • Daniel Eckert

    June 15, 2026 · Experience June 15, 2026

    Verified customer

    Bad experience with service manager

    Was told one price, then they tacked on an extra $300 without calling me first. Very unprofessional way to handle a regular customer.

  • Anonymous Anonymous

    June 3, 2026 · Experience June 3, 2026

    Verified customer

    Solid team and service

    Great service advisors who know what they're doing. A bit pricey, but you pay for what you get with these luxury cars.

  • Pauline Pfeffer

    May 3, 2026 · Experience May 3, 2026

    Verified customer

    Good service, a bit slow

    They fixed my F-Pace perfectly, but it took three days longer than they quoted. The quality of work is there, just the timing is off.

  • KEITH PERRIATT

    September 26, 2025 · Experience September 26, 2025

    Verified customer

    Good quality dealer service

    I really appreciate the thorough check they do every time I bring my car in. Keeps my vehicle running smoothly for the long haul.

  • Nathan Ruiz

    September 11, 2025 · Experience September 11, 2025

    Verified customer

    Hard to get an appointment

    I like the service I get, but the wait times for basic oil changes are way too long. Need to book a month out.

  • Janet Ocampo

    August 27, 2025 · Experience August 27, 2025

    Verified customer

    Exceptional service from Jason

    Jason in service was amazing. He kept me updated every step of the way while they worked on my transmission. Top tier service.

  • MIAMI FOOT CENTER

    August 25, 2025 · Experience August 25, 2025

    Verified customer

    Fantastic customer service

    Always very happy with the maintenance on my Jaguar. They are efficient and always explain exactly what needs to be done. Top quality.

  • Christine Crane

    July 18, 2025 · Experience July 18, 2025

    Verified customer

    The best place to buy

    Bought my second Jaguar here and I'm very satisfied. The team is very knowledgeable and treats their customers like family.

  • Brian Orlick

    July 1, 2025 · Experience July 1, 2025

    Verified customer

    Professional and clean service department

    Always a pleasure dealing with this team. My Jaguar always comes back running like new. Only knocking a star for the high hourly rate.

  • Donna Fitzgerald

    March 11, 2025 · Experience March 11, 2025

    Verified customer

    Love the level of care

    Super professional. I wouldn't take my car anywhere else. The communication is always clear and my car is always ready on time.

  • Josephq Knick

    March 10, 2025 · Experience March 10, 2025

    Verified customer

    Still waiting for parts

    It has been three weeks and they still don't have the sensor for my car. Communication is poor and I feel left in the dark.

  • Kathleen Rios

    February 18, 2025 · Experience February 18, 2025

    Verified customer

    Works fine but pricey

    It is what you expect from a luxury brand dealer—good service, expensive costs. Nothing to complain about, but nothing exciting either.

  • Ed Raus

    January 28, 2025 · Experience January 28, 2025

    Verified customer

    Quality work but expensive parts

    They know the cars, which is great, but the parts pricing feels inflated compared to independent shops. Still, worth it for the peace of mind.

  • Nicholas Reed

    September 11, 2024 · Experience September 11, 2024

    Verified customer

    Average dealer experience for Jaguar

    Service is okay, but prices are high. They do good work, but getting a loaner car is always such a pain to coordinate.