Terrible customer service experience
Review of Jenkins Ford, LLC by Nathan Ruiz · July 20, 2025
1/5
Called to check on parts for my Ford and was put on hold for 30 minutes. When someone finally picked up, they were dismissive and rude.
More reviews of Jenkins Ford, LLC
- Verified customer
Nancy J. Walker
February 17, 2026 · Experience February 17, 2026
Professionalism at its best
They had exactly the model I wanted. The trade-in offer was better than other places and the financing was straightforward.
- Verified customer
Daniel Lovett
January 28, 2026 · Experience January 28, 2026
Fantastic service from Mike
Mike in sales was amazing. He made sure my trade-in value was fair and the purchase was painless. Great dealership overall.
- Verified customer
Kathleen Rios
January 13, 2026 · Experience January 13, 2026
Best car buying experience
Quick, professional, and friendly. Mike made sure I understood all the features of my new Ford before leaving. Excellent communication.
- Verified customer
George Petrov
November 7, 2025 · Experience November 7, 2025
Decent truck but service wait
The Ford truck is great, but the service department takes forever to finish basic maintenance. Scheduling is a bit chaotic here.