Rebecca Shaw
August 3, 2026 · Experience August 3, 2026
Horrible communication and financing mess
I was promised a rate that changed when I got there. Finance manager wouldn't budge. Stay far away from these guys.
18 reviews
- Verified customer
- Verified customer
Lisa Marchetti
July 26, 2026 · Experience July 26, 2026
Nice dealership and great cars
Really happy with my G70 purchase. Would have given 5 stars but the snacks in the waiting room were empty!
- Verified customer
Teresa Lombardi
July 25, 2026 · Experience July 25, 2026
Wonderful experience with Mike
Mike made everything seamless. Traded in my old SUV for a new Genesis and the numbers made sense immediately.
- Verified customer
Christine Waverly
May 21, 2026 · Experience May 21, 2026
Terrible customer service experience
Ignored for twenty minutes while walking the lot. I took my business elsewhere and bought a different luxury brand instead.
- Verified customer
Robert Bujeiro
April 12, 2026 · Experience April 12, 2026
Great team at Genesis Leesburg
Shoutout to David for helping me pick the right trim. He was super patient while I test drove three different models.
- Verified customer
Jennifer Ortiz
January 8, 2026 · Experience January 8, 2026
Professional and transparent car deal
Everything was perfect from the first email to handing over the keys. Smooth, efficient, and very professional dealership.
- Verified customer
Megan Cortes
December 29, 2025 · Experience December 29, 2025
Nice showroom but slow service
Had an appointment for a tire rotation and still waited over an hour. Facility is nice, just needs better scheduling.
- Verified customer
John Deyo
October 12, 2025 · Experience October 12, 2025
Best Genesis buying experience ever
Marcus made buying my GV80 so easy. No pressure, no hidden fees, just straight talk. I got a great value on my trade-in too. Highly recommend.
- Verified customer
Josephq Knick
August 31, 2025 · Experience August 31, 2025
Solid dealer for luxury vehicles
Very professional and knowledgeable. The only reason for 4 stars is that I wish they had more accessories in stock.
- Verified customer
Kevin Robinson
August 13, 2025 · Experience August 13, 2025
Good experience buying my GV70
No complaints about the purchase process. Friendly people and a clean showroom. I would recommend this place to others.
- Verified customer
Shelley Ross
July 22, 2025 · Experience July 22, 2025
Top notch customer service team
Truly impressed with how they value their customers here. Everyone from reception to finance was helpful and kind.
- Verified customer
Matthew Sullivan
June 7, 2025 · Experience June 7, 2025
Fast and friendly service center
I had a minor issue with my sensor and they fixed it under warranty in less than an hour. Great service.
- Verified customer
Design Eagles
April 9, 2025 · Experience April 9, 2025
Average dealership experience overall
The car is great, but I felt like the sales team was pushing a bit too hard on the extra warranties.
- Verified customer
Shawn Barrett
March 27, 2025 · Experience March 27, 2025
Do not trust their word
They promised to fix a dent during closing, but later claimed it wasn't part of the deal. Classic bait and switch.
- Verified customer
Pamela Thompson
March 26, 2025 · Experience March 26, 2025
Excellent service department today
Came in for a routine check-up. The team was super polite and even washed my car. Very happy with the attention to detail here.
- Verified customer
Julie Ferraro
March 16, 2025 · Experience March 16, 2025
Professional staff and good inventory
Found the exact color combo I wanted. The financing part was a little lengthy but the staff was friendly throughout.
- Verified customer
Beth Hartstein
March 8, 2025 · Experience March 8, 2025
Smooth process with Genesis Leesburg
Sarah in finance was a rockstar. She got my paperwork ready quickly and explained every part of the loan clearly. Loving my new G70 so far!
- Verified customer
Eric Donovan
January 30, 2025 · Experience January 30, 2025
Solid service but long wait
Great service on my G90, but it took a bit longer than expected to get the parts in. The staff were professional though.