Very poor customer communication
Review of Jenkins Kia of Gainesville by Diane Oyelaran · July 6, 2025
2/5
Left my car for a recall and they didn't call me for two days. When I finally reached them, they said they were waiting on parts.
More reviews of Jenkins Kia of Gainesville
- Verified customer
Kevin Doyle
May 29, 2026 · Experience May 29, 2026
Fair deal on my trade
Got a fair amount for my old sedan. The process was straightforward and the staff seemed to care about getting me into the right Kia.
- Verified customer
Gloria Schiavone
October 21, 2025 · Experience October 21, 2025
Stay away from this service center
They broke a sensor while working on my car and tried to blame me for it. Terrible customer service and zero accountability from the manager.
- Verified customer
Kassandra Gomez
July 10, 2025 · Experience July 10, 2025
Worst experience I have had
They tried to add a bunch of hidden charges I didn't ask for. Very dishonest tactics. I ended up walking out and going to another dealer.
- Verified customer
Scott Rendon
April 25, 2025 · Experience April 25, 2025
Good car but service was slow
The sales process was fine but I had to wait forever to get my paperwork finished. Good car, but they really need to speed up the admin part.