Jerry Ulm Chrysler Dodge Jeep RAM

3.5Average · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Paul Mendoza

    June 28, 2026 · Experience June 28, 2026

    Verified customer

    Terrible communication from service

    I called four times and couldn't get a status update on my repair. Nobody seems to know anything here.

  • Kassandra Gomez

    June 1, 2026 · Experience June 1, 2026

    Verified customer

    Misleading pricing on website

    Drove an hour for a Jeep I saw online, only for them to tell me it was already sold.

  • Design Eagles

    March 18, 2026 · Experience March 18, 2026

    Verified customer

    Broken promises during sale

    They promised me a second key fob and floor mats, but never provided them after I signed the papers. Dishonest.

  • Deborah Barnhart

    November 15, 2025 · Experience November 15, 2025

    Verified customer

    Solid service but long wait

    They fixed my alignment perfectly but the waiting area was packed and I had to wait a while for my shuttle home.

  • Donald Lizotte

    August 14, 2025 · Experience August 14, 2025

    Verified customer

    Knowledgeable staff and great selection

    The inventory here is massive. Felipe helped me compare trims and I got the exact Jeep I wanted at a fair price.

  • John Greska

    August 1, 2025 · Experience August 1, 2025

    Verified customer

    Avoid the finance department here

    They added hidden fees to my contract that we never discussed. Took me weeks to get a manager to fix it.

  • Marie Dupont

    June 29, 2025 · Experience June 29, 2025

    Verified customer

    Incompetent repair work

    They replaced the wrong sensor on my engine and then charged me for the labor to fix their own mistake.

  • Samuel Grauer

    May 27, 2025 · Experience May 27, 2025

    Verified customer

    Quick oil change and inspection

    Was in and out in less than 45 minutes for my routine maintenance. They checked everything and didn't try to upsell.

  • Stephanie Lawson

    April 25, 2025 · Experience April 25, 2025

    Verified customer

    Average service appointment

    The work was fine but they forgot to wash the car like they promised. Just an average experience overall.

  • Felipe Freitas

    April 1, 2025 · Experience April 1, 2025

    Verified customer

    Excellent service and friendly team

    Always a pleasure bringing my RAM truck here for maintenance. They are thorough, fast, and always explain exactly what was done.

  • Edward Pollick

    March 15, 2025 · Experience March 15, 2025

    Verified customer

    Efficient trade in and financing

    Traded in my old truck for a Grand Cherokee. Financing was quick with Stephanie and I was out the door in an hour.

  • Auriana Stevens

    November 25, 2024 · Experience November 25, 2024

    Verified customer

    Great experience buying my Jeep

    Bought a new Wrangler here last week. David made the whole process super smooth and I didn't feel pressured once.

  • Pauline Pfeffer

    November 8, 2024 · Experience November 8, 2024

    Verified customer

    Good work on my RAM

    Staff was helpful and the parts department had what I needed for my truck repair in stock immediately. Very convenient.

  • Josephq Knick

    October 28, 2024 · Experience October 28, 2024

    Verified customer

    Worst service department experience ever

    My Jeep sat for three days and they didn't even touch it for an oil change. Never calling me back is unprofessional.

  • Shirley Amos

    October 22, 2024 · Experience October 22, 2024

    Verified customer

    Helpful parts desk

    Needed a specific coolant line for my older Jeep and the parts guys were very knowledgeable and helped me out.

  • Connie Galietti

    October 12, 2024 · Experience October 12, 2024

    Verified customer

    Professional and fast repair

    My transmission was acting up and they got it fixed under warranty in two days. Great communication from the service writer.

  • Eric Donovan

    September 10, 2024 · Experience September 10, 2024

    Verified customer

    Best car buying experience

    I was dreading looking for a new car but the team here made it easy. No games, just straight talk and great service.

  • David Coleman

    September 2, 2024 · Experience September 2, 2024

    Verified customer

    Friendly and helpful sales

    Worked with Megan and she was fantastic. Found me a great rate on my new lease and handled everything professionally.

  • Debra Whisanant

    August 30, 2024 · Experience August 30, 2024

    Verified customer

    Fantastic Jeep dealership

    I've bought two Jeeps from them now and won't go anywhere else. The whole team is just top notch from start to finish.