Steve Crowthers
July 3, 2026 · Experience July 3, 2026
Great team at JM Lexus
Professional and polite staff. They made sure my service visit was handled with care and kept me informed on the status of my vehicle throughout.
12 reviews
- Verified customer
- Verified customer
Gary James
January 10, 2026 · Experience January 10, 2026
Professional and courteous dealer
JM Lexus is in a league of their own. Everything was perfect, from the test drive to the final paperwork. Truly impressive operation.
- Verified customer
Rebecca Shaw
December 14, 2025 · Experience December 14, 2025
Solid team and good service
Always consistent. My car is ready when promised and they do a great job cleaning it before I get it back. A bit pricey, but worth the quality.
- Verified customer
Karen Whitfield
November 18, 2025 · Experience November 18, 2025
The gold standard for dealers
I’ve purchased three cars here over the years and they never disappoint. The staff is friendly, knowledgeable, and genuinely cares about the experience.
- Verified customer
Aaron Whitehead
July 22, 2025 · Experience July 22, 2025
Average experience at service lane
Service work is fine, but they keep pushing unnecessary services that my manual says I don't need yet. A bit frustrating when I'm just trying to pay.
- Verified customer
Pamela Thompson
July 11, 2025 · Experience July 11, 2025
Good service, fair prices
Happy with the maintenance on my Lexus. David is always easy to work with and keeps me updated. Comfortable waiting room too.
- Verified customer
Tim Edwards
April 29, 2025 · Experience April 29, 2025
Long wait for basic service
Had a 9 AM appointment and didn't leave until after 1 PM for just an oil change. Too much of a delay for such a basic item.
- Verified customer
AmoinTampa
April 15, 2025 · Experience April 15, 2025
Excellent experience with my lease
Maria was helpful, informative, and never pushy. The leasing process was clear and quick. Great communication through the whole thing.
- Verified customer
Nancy Kowalski
February 21, 2025 · Experience February 21, 2025
Fantastic customer service
Always treated like a VIP here. They were very thorough explaining my new vehicle's features before I left. Couldn't ask for a better experience.
- Verified customer
Kailia Rose
January 8, 2025 · Experience January 8, 2025
Amazing service every single time
They always take such good care of me. Whether it's a simple oil change or something bigger, they treat my car with care. Best service team ever.
- Verified customer
Victor Morales
December 15, 2024 · Experience December 15, 2024
Fantastic sales experience
Bought my RX350 from Maria and she made it so easy. No stress, very professional. I love the car and the whole process was top notch.
- Verified customer
Kevin Robinson
December 7, 2024 · Experience December 7, 2024
Good service, nice lounge
The service department is efficient and professional. David was helpful with my warranty work. The waiting area is comfortable, though the coffee could be better.