Terrible customer service experience

Review of John To Go by Brian Burgee · March 14, 2025

1/5

Rented equipment that was broken upon arrival. They refused to refund the day I lost trying to fix it myself. Will not be coming back.

More reviews of John To Go

  • Robert Dorr

    August 6, 2026 · Experience August 6, 2026

    Verified customer

    Good equipment availability

    Usually find what I need in stock. The staff is professional and doesn't waste my time with unnecessary chatter. Reliable source for site work.

  • Denise Cabrera

    June 30, 2026 · Experience June 30, 2026

    Verified customer

    Best supplier in Homestead

    These guys really go above and beyond to help you finish the job on time. Knowledgeable staff and fair prices on all their heavy duty rentals.

  • Samuel Wexler

    March 8, 2026 · Experience March 8, 2026

    Verified customer

    Professionalism at its finest

    I was impressed with how organized the shop is. The equipment is well-maintained and ready to deploy as soon as you get on-site. Highly recommended.

  • Max Lane

    February 1, 2026 · Experience February 1, 2026

    Verified customer

    Dependable equipment rentals

    Needed a generator for a project last minute and they had it ready. The unit was clean and ran well. Only docking a star for the slow check-out.