Karma Jacksonville

4.2Great · 16 reviews · 16 verifiedClaimed profile

16 reviews

  • Debbie Boyette-Norris

    July 5, 2026 · Experience July 5, 2026

    Verified customer

    Stellar customer service

    Very impressed with how they handle their clients. Everything was organized and they had my paperwork ready when I arrived. Great place to do business.

  • Joyce Tillman

    June 27, 2026 · Experience June 27, 2026

    Verified customer

    Very happy

    Got a great deal on my trade-in here. The process was way easier than at other dealerships I have visited. Everything was done by mid-afternoon.

  • Aaron

    June 27, 2026 · Experience June 27, 2026

    Verified customer

    Good local dealer

    Very satisfied with the service I received this week. They kept me updated on the status of my vehicle and finished up exactly when they promised.

  • Sandra Pope

    June 3, 2026 · Experience June 3, 2026

    Verified customer

    Fantastic shop

    The technicians are very thorough. They caught a small issue before it turned into a big one. I really appreciate their attention to detail today.

  • Kevin Doyle

    May 19, 2026 · Experience May 19, 2026

    Verified customer

    Professional staff

    The team here is always easy to work with. I had a quick question about my tires and they helped me out immediately without making me wait.

  • Michael Hickey

    May 4, 2026 · Experience May 4, 2026

    Verified customer

    Good shop

    They do quality work but it can get pricey. Still, I feel better taking my car to a place that knows the brand inside and out. Worth the money.

  • Edward Pollick

    April 1, 2026 · Experience April 1, 2026

    Verified customer

    Excellent experience

    Came in for a last minute fix and they were happy to help. Super quick turn around and the car feels brand new. Thanks for the help, everyone.

  • Teddy Pospiech

    March 27, 2026 · Experience March 27, 2026

    Verified customer

    Perfect service

    I had a great time buying my car here. The sales guy was patient and didn't rush me at all. I am super happy with my new ride and the service.

  • Marco Arredondo

    November 19, 2025 · Experience November 19, 2025

    Verified customer

    Pretty good experience

    Car runs great after the maintenance. The service staff is professional, although the wait was a bit longer than they told me when I dropped it off.

  • Liz Bobbie

    November 16, 2025 · Experience November 16, 2025

    Verified customer

    Knowledgeable and fast

    These guys really know the cars they sell. Jeff walked me through all the features before I left the lot. Much appreciated for the extra effort, Jeff.

  • Timothy Joley

    November 4, 2025 · Experience November 4, 2025

    Verified customer

    Great team

    Always a pleasure coming here. Everyone is friendly and they do a great job of explaining what is being done to the car. Highly recommend this team.

  • Erich Metz

    October 6, 2025 · Experience October 6, 2025

    Verified customer

    Avoid this place

    Had a really bad interaction with the front desk. They were rude and dismissive when I asked about my repair status. Definitely taking my business elsewhere.

  • Marie Schaller

    September 10, 2025 · Experience September 10, 2025

    Verified customer

    Helpful team

    Everything went well with my service appointment. The car was washed and ready when I showed up, which was a nice little bonus. Good experience today.

  • Laura Daniel

    August 27, 2025 · Experience August 27, 2025

    Verified customer

    Disappointing service

    Brought the car in for a check engine light and they couldn't even tell me what was wrong after two days. Had to take it somewhere else to get fixed.

  • George Kolbinskie

    May 20, 2025 · Experience May 20, 2025

    Verified customer

    Love my new car

    Working with the team at karma was a breeze. They found the exact color and model I wanted within a few days. The whole purchase process was painless.

  • Silvia Rodriguez

    December 21, 2024 · Experience December 21, 2024

    Verified customer

    Solid dealer

    Bought my car here last year and coming back for regular maintenance is always easy. They are consistently polite and keep the place very clean.