Ring repair quality is poor

Review of KAY Jewelers by Nathan Ruiz · August 30, 2024

1/5

I brought my ring in for resizing and it came back with scratches on the band. When I pointed it out, they just said it looked fine and didn't offer a real solution.

More reviews of KAY Jewelers

  • Mindy Thaler

    June 19, 2026 · Experience June 19, 2026

    Verified customer

    Found the perfect engagement ring

    Susan helped me pick out a stunning ring for my fiancee. She was so patient while I looked at dozens of options. The financing plan they offered was perfect for my budget.

  • Felipe Freitas

    March 5, 2026 · Experience March 5, 2026

    Verified customer

    Beautiful pieces for my anniversary

    The selection here is really diverse and high quality. The associate listened to exactly what I was looking for and found the perfect piece for my wife's anniversary gift.

  • Debra Whisanant

    February 19, 2026 · Experience February 19, 2026

    Verified customer

    Helpful and polite associates

    Stopped in to browse and ended up finding a great pair of earrings. No pressure to buy, just super helpful advice from the associate who helped me.

  • Barbara Lemons

    October 17, 2025 · Experience October 17, 2025

    Verified customer

    Wonderful birthday gift shopping

    Love the selection at this location. Found a beautiful necklace that was on sale, and the staff took their time wrapping it perfectly. Such a pleasant experience.