Broken part never replaced
Review of Kelley Buick GMC by Andrew Castillo · July 24, 2025
1/5
Waited a month for a sensor and they still haven't called. The service department is completely disorganized and unreliable.
More reviews of Kelley Buick GMC
- Verified customer
Susan Delgado
August 10, 2026 · Experience August 10, 2026
Terrible communication after sale
Nobody returns calls. I had a recall issue and they acted like it was a total burden to help me out. Really frustrated.
- Verified customer
Steven Maguire
August 10, 2026 · Experience August 10, 2026
Top tier dealer
Everything was smooth from the test drive to the drive home. They really treat you like a priority here.
- Verified customer
Ronald Guerrero
June 29, 2026 · Experience June 29, 2026
Excellent maintenance support
Took my truck in for a routine check and they were thorough and very quick. Great facility and coffee in the lounge too.
- Verified customer
Rose Taylor
May 29, 2026 · Experience May 29, 2026
Great service but long wait
Service was great and the oil change was done well, but the wait was a bit longer than I was told during booking.