Kia of Orange Park

3.9Great · 14 reviews · 14 verifiedClaimed profile

14 reviews

  • Benjamin Trask

    August 2, 2026 · Experience August 2, 2026

    Verified customer

    Mixed feelings on the service visit

    The tech was knowledgeable about the engine issue, but communication could be better regarding parts availability. Took a week to get it fixed.

  • Susan Delgado

    May 5, 2026 · Experience May 5, 2026

    Verified customer

    Great car, good support

    Happy with my Kia purchase. The sales person was thorough and walked me through all the buttons and settings before I left the lot.

  • Jeff Harness

    April 27, 2026 · Experience April 27, 2026

    Verified customer

    Excellent deal on my Forte

    I shopped around at other dealers, but the offer here was the best. The team was transparent and professional through the whole sale.

  • Heather Munoz

    December 29, 2025 · Experience December 29, 2025

    Verified customer

    Top notch dealership service

    The team at Kia of Orange Park really cares about their customers. From start to finish, the process was handled with care and honesty.

  • Jimmy Turner

    December 12, 2025 · Experience December 12, 2025

    Verified customer

    Good service, just very busy

    They definitely have a high volume of customers here. Once I got someone's attention, the service was top notch and the car was ready as promised.

  • David McCarty

    November 16, 2025 · Experience November 16, 2025

    Verified customer

    Absolutely love my new Telluride

    Sarah in sales made the whole process seamless. Got a fair price on my trade-in too. Highly recommend checking them out.

  • Patrick Osborne

    September 20, 2025 · Experience September 20, 2025

    Verified customer

    Terrible customer service experience

    I felt ignored by the staff for the first twenty minutes. When someone finally helped, they acted like I was a burden. Won't be back.

  • Auriana Stevens

    August 25, 2025 · Experience August 25, 2025

    Verified customer

    Best car buying experience ever

    I walked in looking for a Sportage and drove home in one a few hours later. No pressure, no hidden fees, just great service from start to finish.

  • Barbara Lemons

    August 19, 2025 · Experience August 19, 2025

    Verified customer

    Five stars for the sales team

    Kevin helped me find the perfect Kia Soul for my commute. He was patient and explained all the tech features clearly.

  • Zachary Pruitt

    February 23, 2025 · Experience February 23, 2025

    Verified customer

    Solid experience buying my new Sorento

    The team was great and I love the car. Only knock is that the finance paperwork took longer than expected, but Marcus was helpful throughout.

  • Pamela Knight

    November 25, 2024 · Experience November 25, 2024

    Verified customer

    Fast financing and great staff

    The financing department was incredibly efficient. I was in and out in no time. Thanks to everyone who helped me out today!

  • Sandra Pope

    November 3, 2024 · Experience November 3, 2024

    Verified customer

    Disappointing service and lack of communication

    Dropped off my car for a recall and they didn't call me for three days. When I arrived, it wasn't even touched yet. Very frustrated.

  • Donna Fitzgerald

    October 2, 2024 · Experience October 2, 2024

    Verified customer

    Smooth trade-in process

    I was nervous about trading in my old vehicle, but they made it so easy. Got a great value and a great car. Huge thanks to Marcus!

  • James Miller

    September 8, 2024 · Experience September 8, 2024

    Verified customer

    Decent service but long wait times

    Came in for an oil change. They were friendly, but it took nearly two hours despite having an appointment. The lobby is nice at least.