Jason Mercer
June 12, 2026 · Experience June 12, 2026
Professional and helpful service
Sarah helped resolve an issue with my entertainment system that another shop couldn't fix. Very knowledgeable staff and great coffee too.
14 reviews
- Verified customer
- Verified customer
Zachary Pruitt
April 27, 2026 · Experience April 27, 2026
Flawless service for my Velar
Took my Velar in for service. Sarah was amazing, keeping me updated on parts status for my brake job. Everything was done right the first time.
- Verified customer
Carol Ivanov
January 17, 2026 · Experience January 17, 2026
Wonderful visit, thank you
The service team here really knows their stuff. My vehicle was serviced quickly and returned to me spotless. Highly recommended.
- Verified customer
Keri Fox
January 5, 2026 · Experience January 5, 2026
Five stars for the team
Sarah in service is the best. She knows exactly how to handle Land Rover owners and ensures everything is perfect before you leave the lot.
- Verified customer
George Petrov
November 25, 2025 · Experience November 25, 2025
Standard dealership experience here
Everything was fine but nothing stood out as exceptional. The car was ready on time but the bill was quite high as expected.
- Verified customer
Raha Mahboobi
November 3, 2025 · Experience November 3, 2025
The gold standard for service
I’ve been to many dealers, but this one is the best. They truly prioritize the customer experience and the work is consistently excellent.
- Verified customer
Christine Crane
October 29, 2025 · Experience October 29, 2025
Good experience overall today
Service was done correctly on my Discovery, but I wish the wash at the end was a bit more thorough. Otherwise, no complaints.
- Verified customer
Kailia Rose
March 2, 2025 · Experience March 2, 2025
Disappointing communication on my repair
I dropped off my Range Rover and didn't hear back for three days despite calls. Poor customer service when you're spending this much money.
- Verified customer
Mindy Thaler
February 12, 2025 · Experience February 12, 2025
Excellent experience with Thomas
Thomas helped me choose the perfect color and package for my order. He kept me posted throughout the build process. Just perfect.
- Verified customer
Kevin Robinson
January 25, 2025 · Experience January 25, 2025
Parts took longer than expected
The service advisor was professional, but the part needed for my suspension was on backorder for weeks. Not their fault entirely, but frustrating.
- Verified customer
Jack Doan
January 10, 2025 · Experience January 10, 2025
Exceptional car and service
The level of care at Land Rover Jacksonville is top notch. Every detail is handled with precision. I'm a loyal customer for life.
- Verified customer
Teresa Lombardi
December 28, 2024 · Experience December 28, 2024
Great team at Jacksonville
Loved working with Thomas on my new purchase. He was patient and walked me through all the tech in the SUV. A very professional environment.
- Verified customer
Denise Cabrera
November 11, 2024 · Experience November 11, 2024
Very happy with the purchase
Thomas made buying my new luxury SUV a dream. Very knowledgeable about the features and financing options were explained clearly.
- Verified customer
Daniel Eckert
August 26, 2024 · Experience August 26, 2024
Okay but long wait times
The service quality is high, but waiting for an appointment or a loaner car takes forever. You definitely pay for the brand name here.