Land Rover Melbourne

3.8Great · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Debra Leone

    August 14, 2026 · Experience August 14, 2026

    Verified customer

    Above and beyond customer service

    I had an issue late in the day and they stayed open to help me out. Really appreciate the dedication of the team here to their customers.

  • Justen Kruse

    June 13, 2026 · Experience June 13, 2026

    Verified customer

    Professional and helpful service department

    The service team is always polite and they do thorough work. I appreciate the loaner car they provided while my vehicle was in the shop for service.

  • Joshua Bennett

    May 3, 2026 · Experience May 3, 2026

    Verified customer

    Top tier service for my Rover

    Always professional service here. My Range Rover is always treated with care, and the team is knowledgeable about all the technical aspects of the vehicle.

  • Aaron Whitehead

    April 11, 2026 · Experience April 11, 2026

    Verified customer

    Horrible communication regarding my parts

    Ordered a part two months ago and I still haven't heard back. I have called multiple times and they keep saying they'll check, but never call back.

  • Richard Scholl

    March 28, 2026 · Experience March 28, 2026

    Verified customer

    Never returning for service again

    They charged me for a diagnostic and didn't even resolve the issue. Had to take it to another shop anyway. Extremely disappointed with the team.

  • Mark Sullivan

    March 5, 2026 · Experience March 5, 2026

    Verified customer

    Expert technicians and great support

    Highly impressed with the technical knowledge of the team here. They fixed an complex electrical issue that no one else could solve. Top notch.

  • Taw Reh

    February 24, 2026 · Experience February 24, 2026

    Verified customer

    Mixed results with maintenance

    The work they do is good but the cost is very high compared to independent shops. Plus, getting an appointment is often a month out.

  • Alonza Pettiford

    February 7, 2026 · Experience February 7, 2026

    Verified customer

    High quality sales and service

    They go out of their way to make you feel like a valued customer. My purchase process was smooth and they always handle my service appointments well.

  • Rick Jones

    January 25, 2026 · Experience January 25, 2026

    Verified customer

    Always great experiences here

    Consistency is what I love about this dealer. They always do exactly what they promise, and the staff is genuinely kind and respectful.

  • Eric Peterson

    January 10, 2026 · Experience January 10, 2026

    Verified customer

    Service department was extremely rude

    Took my vehicle in for a simple repair and they kept it for two weeks without any updates. When I called, the advisor was dismissive and unhelpful.

  • Chris Shipe

    November 13, 2025 · Experience November 13, 2025

    Verified customer

    Excellent experience with the sales team

    Had a great time picking out my new vehicle. The process was transparent and the salesperson made sure I knew exactly what I was paying for.

  • Michael Pinero

    November 6, 2025 · Experience November 6, 2025

    Verified customer

    Incredible knowledge and care

    If you own a Land Rover, this is the place to be. Their technicians are specialized and provide detailed reports on the health of your vehicle.

  • Andrew Castillo

    October 29, 2025 · Experience October 29, 2025

    Verified customer

    Very frustrated with service quality

    They returned my car to me with a new scratch. No one admitted it and they were very defensive when I brought it up. Unprofessional.

  • Stephanie Lawson

    July 18, 2025 · Experience July 18, 2025

    Verified customer

    Professional, but expensive

    The quality of work is great, and they really know these cars. Just be prepared to pay a premium for any parts or maintenance here.

  • Melissa Smith

    April 15, 2025 · Experience April 15, 2025

    Verified customer

    Good experience buying my car

    Sales staff was very friendly and helpful. I got a fair price on my trade-in and the whole transaction was done in just a few hours.

  • Connie Melendy

    February 9, 2025 · Experience February 9, 2025

    Verified customer

    Great team at Land Rover

    Loved the experience buying my new Discovery. The sales team was patient and walked me through all the new tech features in the vehicle.

  • Deborah Gannon

    January 24, 2025 · Experience January 24, 2025

    Verified customer

    Good car, but long wait

    The dealership is very nice and professional. My new Defender is wonderful, though I spent way too much time in the waiting area during the process.

  • ANN KELLY

    January 13, 2025 · Experience January 13, 2025

    Verified customer

    Friendly and professional environment

    I really enjoyed my visit here. The staff knows their product well and I didn't feel pressured. Just wish it were a bit faster for service.

  • Ronald Guerrero

    October 2, 2024 · Experience October 2, 2024

    Verified customer

    Solid dealer, good inventory

    They had a great selection of models to choose from. Helpful staff and very professional facility. Overall a good experience for my purchase.