Terrible service department experience
Review of Land Rover Naples by Samuel Grauer · July 12, 2026
1/5
Left my Range Rover for a week and they didn't touch it. Nobody calls back. Extremely frustrated with the lack of basic communication here.
More reviews of Land Rover Naples
- Verified customer
Rebecca Shaw
May 21, 2026 · Experience May 21, 2026
Professional and courteous staff
Bought my Defender here last month. The whole team made the experience seamless. Special thanks to Marcus for the thorough orientation of the tech.
- Verified customer
William Pouch
March 28, 2026 · Experience March 28, 2026
Best Land Rover dealer in Florida
From sales to service, this place is top notch. Marcus was fantastic and the service team had my SUV detailed and ready right on time.
- Verified customer
Matthew Cruz
March 20, 2026 · Experience March 20, 2026
Service is good but pricey
They do great work on my vehicle, but I feel like the shop charges a significant premium compared to local specialists. Good but expensive.
- Verified customer
Nicholas Reed
December 5, 2025 · Experience December 5, 2025
Fantastic sales experience today
Worked with Marcus to get into a new Discovery. He made the financing painless and gave me a great trade-in value for my old sedan.