Extremely poor service communication

Review of Land Rover Ocala by Samantha Poole · April 10, 2026

1/5

They kept my car for over a week without any updates. When I finally got it back, the issue wasn't even fully resolved. Avoid this shop.

More reviews of Land Rover Ocala

  • Mark Kijas

    July 12, 2026 · Experience July 12, 2026

    Verified customer

    Fantastic service department

    Always a pleasure dealing with them. The advisors are honest and never try to sell me things I don't need. Very trustworthy place.

  • Edward Pollick

    January 27, 2026 · Experience January 27, 2026

    Verified customer

    Top notch customer care

    They really go the extra mile for you. My vehicle was returned cleaned inside and out after the service visit, which was a huge bonus.

  • Evelyn Marsh

    January 1, 2026 · Experience January 1, 2026

    Verified customer

    So happy with my purchase

    Such a nice experience buying my car here. No pressure and they had a great selection on the floor. Everything was handled perfectly.

  • Christine Waverly

    September 10, 2025 · Experience September 10, 2025

    Verified customer

    Seamless experience with sales

    Worked with James on my new purchase. He was extremely helpful and made sure I knew how to use all the tech in my new vehicle before leaving.