Horrible communication regarding repairs

Review of Leesburg Volkswagen by Joshua Bennett · January 7, 2025

1/5

They kept my car for four days and never once updated me on the progress. When I finally got it back, it still wasn't fixed properly.

More reviews of Leesburg Volkswagen

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    July 17, 2026 · Experience July 17, 2026

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  • Debra Whisanant

    June 8, 2026 · Experience June 8, 2026

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    They have parts in stock that I can never find elsewhere. Very knowledgeable team that always goes the extra mile for the customer.

  • Mr Disney

    December 14, 2025 · Experience December 14, 2025

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  • Christine Waverly

    October 3, 2025 · Experience October 3, 2025

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