Thomas Morgan
June 17, 2026 · Experience June 17, 2026
First class treatment
The team at North Miami is professional and courteous. They really know their inventory well. Very happy with my purchase.
20 reviews
- Verified customer
- Verified customer
Max Lane
May 12, 2026 · Experience May 12, 2026
Professional and efficient
Great service department. Everyone is polite and the lounge is perfect if you need to get some work done while waiting.
- Verified customer
Nancy J. Walker
February 6, 2026 · Experience February 6, 2026
Always a pleasure
I keep coming back here because of the consistency. Whether it's service or sales, they treat you with respect every single time.
- Verified customer
Zuzi Price
November 30, 2025 · Experience November 30, 2025
Almost perfect experience
They had exactly the model I wanted in stock. Staff was helpful, though the paperwork took a little longer than I anticipated.
- Verified customer
Daniel Eckert
November 29, 2025 · Experience November 29, 2025
Terrible customer service
I waited for three hours only to be told they didn't have the part they promised to have on hand. Never coming back.
- Verified customer
William Foster
November 9, 2025 · Experience November 9, 2025
Mixed feelings on visit
The service was fine, but the communication during the repair was lacking. I had to call them three times for status updates.
- Verified customer
Brian Orlick
September 25, 2025 · Experience September 25, 2025
Top notch service department
My service advisor was great at explaining the repair bill. No surprise charges, just honest work. Highly recommend to others.
- Verified customer
Mindy Thaler
August 30, 2025 · Experience August 30, 2025
Perfect purchase process
Couldn't be happier. From test drive to keys, it was a very streamlined experience. The sales team really knows their stuff.
- Verified customer
Sagoingne
July 12, 2025 · Experience July 12, 2025
Excellent purchase experience
Everything was smooth. From the test drive to signing the papers, the whole team was super efficient and made it a stress-free day.
- Verified customer
Eric Donovan
June 28, 2025 · Experience June 28, 2025
Good quality work
Had some minor work done. The mechanic was clearly skilled, just took slightly longer than I expected for a simple fix.
- Verified customer
Driver
June 16, 2025 · Experience June 16, 2025
Solid dealer service
Work was quality as usual. Only reason for 4 stars is that the loaner car wasn't ready when I dropped my car off.
- Verified customer
Robert Manz
May 13, 2025 · Experience May 13, 2025
Excellent Lexus service
Raul has been taking care of my RX350 for years. Always reliable and trustworthy. Service is always done right the first time.
- Verified customer
Deborah Gannon
May 10, 2025 · Experience May 10, 2025
Happy with my new car
Traded in my old sedan for a newer model. The whole process was handled professionally and they gave me a fair value for my trade.
- Verified customer
Marco Arredondo
May 5, 2025 · Experience May 5, 2025
Mostly happy with repairs
Good work on the suspension fix. A little pricey but expected for a dealer. I'll probably come back for the next service.
- Verified customer
Betty Lindstrom
April 17, 2025 · Experience April 17, 2025
Excellent experience as always
I wouldn't take my car anywhere else. They know my vehicle inside and out and keep it running perfectly.
- Verified customer
Justin Lawson
March 3, 2025 · Experience March 3, 2025
In and out quickly
Had a great experience here today. They were organized and efficient and the car was ready exactly when they said it would be.
- Verified customer
Zachary Pruitt
February 12, 2025 · Experience February 12, 2025
Nice facility
The dealership is very clean and the staff is well-trained. A pleasant place to spend a morning while waiting for service.
- Verified customer
Denise Cabrera
October 5, 2024 · Experience October 5, 2024
Very friendly staff
Everyone at the front desk was super welcoming. Made the whole process of dropping off my vehicle a breeze.
- Verified customer
Brian Whitaker
September 16, 2024 · Experience September 16, 2024
Decent experience buying an ES
Sales staff were very knowledgeable about the hybrid models. The financing part took a while but I'm happy with the deal.
- Verified customer
Jason Ensey
September 3, 2024 · Experience September 3, 2024
Quick and easy maintenance
Always get my oil changes here. They wash the car afterward and get me back on the road in no time.