Rose Taylor
August 11, 2026 · Experience August 11, 2026
Professional and efficient
Always a great experience here. Whether I'm waiting for a service or looking at new inventory, I am treated with nothing but respect and quality service.
20 reviews
- Verified customer
- Verified customer
Patrick Osborne
July 4, 2026 · Experience July 4, 2026
First class experience
I am so pleased with my experience buying here. The staff was transparent about everything and the finance process was incredibly smooth. Amazing job.
- Verified customer
Louis Monacello
June 27, 2026 · Experience June 27, 2026
Love this dealership
Everything about this place is top-of-the-line. From the initial inquiry to the final delivery, they made me feel special. My new Lexus is a dream.
- Verified customer
Amanda Rojas
June 23, 2026 · Experience June 23, 2026
Phenomenal service center
They fixed a rattling sound that two other shops missed. The service advisor was very knowledgeable and kept me informed all day. Truly exceptional work.
- Verified customer
Andrew Castillo
June 16, 2026 · Experience June 16, 2026
Luxury experience, truly
Everything from the coffee in the lounge to the way they explain the car's tech is just elite. I love my new Lexus and the service here.
- Verified customer
Jose Figueroa
May 26, 2026 · Experience May 26, 2026
Really nice facility
Nice clean waiting area and very helpful service advisors. I felt well taken care of throughout the entire time I was at the dealership today.
- Verified customer
Patricia Nguyen
May 1, 2026 · Experience May 1, 2026
Highly professional team
The team here knows what they are doing. Always very helpful and they make sure my Lexus is performing perfectly after every service visit.
- Verified customer
Jay Tass
March 19, 2026 · Experience March 19, 2026
Terrible service on my luxury vehicle
They promised my car would be washed after service, but it was just as dirty as when I left it. They also messed up the billing. A mess.
- Verified customer
Teddy Pospiech
March 6, 2026 · Experience March 6, 2026
Always a pleasure
Lexus of Tampa Bay sets the standard for how a dealership should run. Helpful, clean, and always efficient. I will continue to be a loyal customer.
- Verified customer
William Pouch
January 24, 2026 · Experience January 24, 2026
Excellent in every way
I have purchased two cars here and I keep coming back for the stellar service. The staff is always welcoming and the cars are top notch.
- Verified customer
Corey Engel
December 25, 2025 · Experience December 25, 2025
Excellent service and sales
I had a minor issue with my new car and they fixed it immediately without question. Great team that stands behind their vehicles. 10/10.
- Verified customer
Eleanor Apuzzo
July 27, 2025 · Experience July 27, 2025
Poor communication from staff
They promised an update on my repair twice and never called. I had to call them repeatedly just to find out my car was ready.
- Verified customer
Kenneth Blake
June 14, 2025 · Experience June 14, 2025
Good experience overall
Bought a new Lexus recently. The car is amazing and the sales process was pretty straightforward. Just wish the finance department was a bit faster.
- Verified customer
Jack Weaver
April 29, 2025 · Experience April 29, 2025
Okay, but service is expensive
They do good work but man, the price of simple maintenance is through the roof. I guess that's the price you pay for luxury, but it hurts.
- Verified customer
Rodney Rubright
April 28, 2025 · Experience April 28, 2025
Great service, small wait
I really like the team here. They always know me by name and treat me well. The wait times can be a little long on Saturdays, though.
- Verified customer
Steven Alvarez
February 15, 2025 · Experience February 15, 2025
Disappointing customer service
Came for a test drive and waited nearly 30 minutes for a salesperson to help me. I eventually just left. Not the experience I expected from a Lexus dealer.
- Verified customer
Gregory Sandoval
January 7, 2025 · Experience January 7, 2025
Excellent service department
I always bring my ES here for maintenance. They are so professional and the lounge is top-tier. They always get the job done right the first time.
- Verified customer
Laura Pittman
December 28, 2024 · Experience December 28, 2024
Best car buying experience
The entire process was smooth, professional, and actually fun. I love my new ride and I'm impressed by how they value their customers' time.
- Verified customer
Deborah Salas
November 5, 2024 · Experience November 5, 2024
Professional and courteous
Everyone here really seems to care about the customer experience. The service center is clean and my car was returned perfectly detailed after a regular service.
- Verified customer
Jeff Harness
October 15, 2024 · Experience October 15, 2024
Great team, beautiful cars
Had a fantastic time buying my new SUV. The sales team was knowledgeable and didn't pressure me at all. Very high-end experience through and through.