Rick Jones
July 23, 2026 · Experience July 23, 2026
wonderful customer service
The advisor was so polite and explained everything in detail. My car is driving like it just came off the lot.
Lexus of Winter Park Service Department
4.2Great · 21 reviews · 21 verifiedClaimed profile
20 reviews
- Verified customer
- Verified customer
Teresa Lombardi
June 6, 2026 · Experience June 6, 2026
good work on repairs
My car was in for a transmission flush. It feels much better to drive now. Friendly staff but it is always busy.
- Verified customer
Cheryl Swinburn
April 29, 2026 · Experience April 29, 2026
decent experience overall
Took a bit longer than quoted but the work was solid. Advisor was nice and apologized for the delay.
- Verified customer
Kailia Rose
April 17, 2026 · Experience April 17, 2026
avoid this place now
They broke my mirror while moving it in the bay and acted like it was already broken. Extremely dishonest people.
- Verified customer
Kris Tyler
March 8, 2026 · Experience March 8, 2026
too expensive here
Good service but the labor rates are getting pretty high. Might look at an independent shop next time for basic stuff.
- Verified customer
Daniel Okafor
March 5, 2026 · Experience March 5, 2026
never again
Waited for three hours for an oil change. When I got home, I realized they left the cap loose. Dangerous work.
- Verified customer
Paul Mendoza
February 10, 2026 · Experience February 10, 2026
fast oil change
Dropped off my car for a standard service. They had me out in under an hour. Great lobby too.
- Verified customer
Corey Engel
February 5, 2026 · Experience February 5, 2026
mixed feelings
The service was fine but the wait was double what they said. Glad it's fixed but plan on waiting a long time.
- Verified customer
James Miller
November 24, 2025 · Experience November 24, 2025
top tier service department
I will only bring my car here. The technicians are clearly factory trained and know exactly what they are doing.
- Verified customer
Samuel Grauer
November 22, 2025 · Experience November 22, 2025
above and beyond service
My tire sensor went off and I just stopped by. They checked the pressure and fixed the issue for free. So nice.
- Verified customer
Lisa Westrick
October 14, 2025 · Experience October 14, 2025
great experience today
Came in for a light check and they fixed it instantly. Super helpful and no charge for the quick fix.
- Verified customer
Henry Purnell
September 6, 2025 · Experience September 6, 2025
just okay service
The work was done correctly but I felt ignored at the service desk. They seemed stressed and disorganized today.
- Verified customer
Robert Hayes
May 24, 2025 · Experience May 24, 2025
best service in town
Lexus of Winter Park always takes care of me. My advisor was super helpful and kept me updated on my brake job the whole time.
- Verified customer
Gary James
April 10, 2025 · Experience April 10, 2025
professional as always
They fixed a weird rattle in my dash that two other shops couldnt figure out. Really appreciate the expertise here.
- Verified customer
Pamela Knight
March 6, 2025 · Experience March 6, 2025
very satisfied customer
Solid service and professional communication. My advisor was great and ensured everything was perfect before I drove off.
- Verified customer
Pamela Thompson
February 12, 2025 · Experience February 12, 2025
quality maintenance work
Brought my car in for the 50k mile service. They checked everything and the car feels solid again. Good job.
- Verified customer
Sandra Seibel
January 26, 2025 · Experience January 26, 2025
great team effort
Everything went perfect with my battery replacement. They got it done in record time. Appreciate the speed.
- Verified customer
Michael Hickey
November 6, 2024 · Experience November 6, 2024
always reliable
I have been coming here for years and have never had a bad experience. Consistently great service from everyone.
- Verified customer
Jennifer Ortiz
October 25, 2024 · Experience October 25, 2024
reliable and honest
The only place I trust with my Lexus. They dont push extra stuff I dont need. Always transparent about the work.
- Verified customer
Laura Daniel
September 11, 2024 · Experience September 11, 2024
excellent care for car
They washed my car after the service which was a nice touch. It was sparkling when I picked it up.